East Coast Car Rentals www.eastcoastcarrentals.com.au Review

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East Coast Car Rentals www.eastcoastcarrentals.com.au
★★☆☆☆
1.6
17.0% of users recommend this
  • Customer Service

  • Value For Money

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Penningtonxz432's review of East Coast Car Rentals www.eastcoastcarrentals.com.au

“1st they wanted me to pay $150 extra for a bit of sand...”

★☆☆☆☆

written by Penningtonxz432 on 02/01/2016

1st they wanted me to pay $150 extra for a bit of sand in the car, which would easily be removed by a vacuumcleaner (I did it with a cloth and prevented the costs, but it wasn't much sand in the first place.
2nd they charged me for a day extra, because I picked the car up early. On the day I said I would wait in their office till the right time, but they said it was ok to take the car already. Upon return they charged for a full day extra, and wouldn't even allow me to have the car for the rest of the day.
3rd their customer support didn't respond to my complains (at least I'm still waiting after 5 days)

  • December 2015

    Date of hire (month/year)

  • Sydney

    Country & City of hire

  • Good

    Condition of vehicle

  • Customer Service

  • Value For Money

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