Easirent Vehicle Rental Reviews - www.easirent.com

★★★★☆
3.8 / 5
75% of users recommend this
  • Customer Service

  • Value For Money

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Easirent Vehicle Rental www.easirent.com

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Latest Reviews

★☆☆☆☆

“Have rented many times from these guys, but only when...”

Written on: 18/08/2018 by GMcF13 (3 reviews written)

Have rented many times from these guys, but only when there is a hiccup do you realize that they are unable to provide a honest or proper Customer Service. Firstly they said my card declined and after 3 hours wasted calling my bank, only to find Easirent system down!!!??? Then having successfully driven car from Heathrow to Bournemouth, it started mis firing. Next day 09:30 called in the issue and AA finally found location by midday. No updates from call centre as to status!!?? Whole day… Read Full Review

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★☆☆☆☆

“Easirent basically took my money and won't give it back.”

Written on: 08/08/2018 by SimonReviewCentre (1 review written)

I rented a car (from Heathrow branch) and paid the £1250 Pre-Authorised Holding Security Deposit. As I was using an American credit card, I thought nothing of it when they processed the card in US dollars and added a 3.50% foreign exchange fee. It was only when I eventually received my credit card statement that I realised that Easirent had processed the deposit as a SALE and not as a PRE-AUTHORISED HOLDING DEPOSIT. When I queried this with the branch manager, he told me, in writing, that… Read Full Review

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★☆☆☆☆

“Not Honest and Lying from Easirent”

Written on: 30/07/2018 by Coltonu271 (1 review written)

I have visited the UK regularly and have rented a car very often. In late june 2018, I had booked a car via website from 10 July to 16 July at Glasgow airport. The website linked the booking to easirent. I also bought insurance that I was aware that it was the the third party company. I read all information carefully and I was happy to buy the insurance. However on 10 July at 2 pm when I picked a car. I was forced to buy insurance from a male officer at the branch. At first he offered the… Read Full Review

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★☆☆☆☆

“I have visited the UK regularly and have rented a car...”

Written on: 30/07/2018 by Batemanbh3 (1 review written)

I have visited the UK regularly and have rented a car very often. In late june 2018, I had booked a car via Rentalcar from 10 July to 16 July at Glasgow airport. The website linked the booking to Easirent. I also brought insurance that I was aware that it was the the third party company. I read all information carefully and I was happy to buy the insurance. However on 10 July at 2 pm when I picked a car. I was forced to buy insurance from a male officer at the branch. At first he offered the… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 26/07/2018 by eddielim (1 review written)

Do not Rent from This Place! You have been Warned! I would give 0 stars or less for this location if possible. There's a reason why this place only averages 2 stars and I hope you don't ignore the ratings like I did and waste two hours at this horrendous place manned by rude thugs who try to coerce you into taking their numerous onerous policies to try to make up the cheaper prices they offer compared to most car rental companies like Europcar or Hertz. The company goes through what I would… Read Full Review

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★★★★★

“Easy to rent and good price”

Written on: 25/07/2018 by Arayanberg (1 review written)

Hiring a car is easy to rent, an online option available and good customer service. The price is really fair and unlimited mileage is the most advantageous thing for any journey. definitely recommend easirent and would use the service in future as well… Read Full Review

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★★★★★

“Easy to find and collect, busy when I got there, but...”

Written on: 25/07/2018 by JeffreyMonahan33 (1 review written)

Easy to find and collect, busy when I got there, but they do their best to get you through the system quickly… Read Full Review

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★☆☆☆☆

“Ridiculous extension rate”

Written on: 05/07/2018 by Broganp328 (1 review written)

Extending one day rate is more than triple the normal booking rate… Read Full Review

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★★★★☆

“Good services, the staff are very helpful. Good services”

Written on: 18/06/2018 by tiay (1 review written)

Good services, the staff are very helpful. Good services, the staff are very helpful. Good services, the staff are very helpful.Good services, the staff are very helpful. Good services, the staff are very helpful. Good services, the staff are very helpful. Good services, the staff are very helpful. Good services, the staff are very helpful. Good services, the staff are very helpful. Good services, the staff are very helpful. Good services, the staff are very helpful. Good services, the staff… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 06/06/2018 by Trenton66 (1 review written)

This is a company that lures customers in with low rates and camouflages unfavourable contractual policies with small print. When I arrived at the very inconveniently located Gatwick office I was pressured to change to a more expensive rate to avoid a credit card block of more that £1000. When I said that was ok, the agent added that a refund would be made ‘after 8 days’ to my card. This is a very odd policy. Most reputable care rental companies refund any deposit immediately after return… Read Full Review

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★★★★☆

“All good though insurance expensive when reducing excess!”

Written on: 18/05/2018 by pshanks1 (1 review written)

Very good, excess reduction somewhat expensive… Read Full Review

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★★★★★

“Great Value for Money”

Written on: 10/05/2018 by Xavetas (1 review written)

I rented from Easirent a few times now and it's always been the best experience. Cars are in great shape (I rented both cars for weekend travels and vans for moving), best prices out there and the staff is very helpful. They also have out-of-hours box which is a big plus for me. The offices aren't easy to find but I guess you just can't have it all!… Read Full Review

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★★★★☆

“Simply the best”

Written on: 09/05/2018 by 33Hackett (1 review written)

I took the car rental from easirent for two my trip and enjoyed the car ride very much. Price is very descent and reasonable and with in budget. But request is to consider to fill the tank full so that we can fill and give the same instead of half tank and we can give it empty while return. It will make easy to manage as well durin our travel and hassle free… Read Full Review

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★★★★★

“Value for Money”

Written on: 06/05/2018 by 412McKenna (1 review written)

The cars were in fantastic condition. Although the pick-up point was not at Heathrow Airport, it was easy to locate the shop and service was excellent. We enjoyed using Easirent's service and would definitely use it again the next time we are in the UK… Read Full Review

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★☆☆☆☆

“Most awfull company ever. I have rent a car with a...”

Written on: 26/02/2018 by 42Griffith (1 review written)

Most awfull company ever. I have rent a car with a couple of friends for an August bank holiday almost years ago. One of my friends booked the car and told us to go to the airport to pick up the car. You need to call in advance to make sure the staff arrive at the airport to get you a ride to their office near the airpot. Once there, they started to create problems about my driving licence (european) saying they only accepted UK one. Start to show him all the information we got about telling we… Read Full Review

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★★★★★

“Excellent cars and service”

Written on: 26/02/2018 by SkylerPatterson (1 review written)

I have rented cars from Easirent (London Gatwick Crowne Plaza branch) many times. Excellent new cars, often better than expected, and have always received efficient and courteous service from the staff. On one occasion the manager stayed on 2 hours after closing hours, into the early hours of the morning, when my flight was delayed. Highly recommended company and staff… Read Full Review

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★☆☆☆☆

“Brutal ”

Written on: 22/02/2018 by Callum473 (1 review written)

Absolutely brutal company don’t go near them!! Joke of a company!!! Throwing on charges for no reason!! Absolute joke… Read Full Review

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★★★★☆

“Easirent lived up to it's name!”

Written on: 28/01/2018 by LindaLogan77 (1 review written)

Although the rental site isn't in the car rental village, it's over by M&S food, there was online other person in front of me in the queue. Last time I hired with one of the big names in the rental village I was waiting almost an hour to get my car, so it was great to be done and on my way within 10 minutes. I chose the higher excess cheaper rental option because I only needed the car for the day, and it was easily dealt with. It was made clear what paperwork to bring and the staff were… Read Full Review

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★☆☆☆☆

“Immoral and borderline fraudulent”

Written on: 28/01/2018 by Angelica244 (1 review written)

I had previously posted a 5 star review, as Easirent do "lure you in" with an incredibly responsive and personable booking process, and what seems to be an incredible rate... the catch though, is your "after experience" - i.e. when returning your car, you will get fleeced for damage not caused by you... sure enough, it is the renter's responsibility to check for damage at the outset, but some damage (in my case a slight bulge in a tyre) is not visible, you have to feel it... and when you have a… Read Full Review

Wegbergalex's Comment

Written on: 28/01/2018

PS the ratings referred to in this post above relate to Trustpilot - it's very crafty of Easirent to force a review out of you (to add an additional driver) before you have been ripped off... and then a lot of people don't revise their rating! Would be interesting if they did....

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★☆☆☆☆

“I recently hired car from this company , LHR airport....”

Written on: 24/01/2018

I recently hired car from this company , LHR airport. My Initial online cost was 35£ for 5 days car rental. However, when I returned the are I was charged over 200£ as they pointed out subtle damage to one of the alloy wheels. According to their paper work three alloy wheels were already damaged except the one they charged me for. I collected the car in pitch dark night and I quickly checked for the damages and there were scratches all way around to the alloy wheels. On my return they… Read Full Review

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