Easirent Vehicle Rental Reviews - www.easirent.com

★★★★☆
3.8 / 5
75.0% of users recommend this
  • Customer Service

  • Value For Money

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Easirent Vehicle Rental www.easirent.com

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Latest Reviews

★☆☆☆☆

“I had a terrible experience with this company and...”

Written on: 11/12/2018 by degs2411 (1 review written)

I had a terrible experience with this company and wouldn't recommend them to anyone and thought I should write a review as I wouldn't wish anyone to go through what I have. I rented a car through rental cars and had many bad experiences afterwards This started with them selling me unwanted insurance as they said the existing insurance policy from rental cars didn't cover me. This was denied later by rental cars who later said it would cover me. The main problem though was when I returned… Read Full Review

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★☆☆☆☆

“I called their office to question a £285 charge on my...”

Written on: 11/12/2018 by maystone (1 review written)

I called their office to question a £285 charge on my credit card. I rented a car last 28 November 2018. When I returned the car on 29 November 2018, I returned the car in good condition to a member of staff who said there was no defect and said that he would refund the £1500 and the £95 that they deducted on my credit card as a deposit and made me sign the form. When I called to query the payment, I was told I signed a form confirming of the damage. I requested to receive this form by… Read Full Review

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★☆☆☆☆

“Worst rental company in the world, thus far.”

Written on: 24/10/2018 by Morsecb275 (1 review written)

I hired thru holidayauto. This is a third party site. I arrived at the airport and had to ask a desk to call the rental shop to pick me up as I don't have a phone that works in England. 30 minutes later, we were picked up. Then there were signs in the rental center that said no rude people allowed or tolerated (this should have been my first clue as I thought that would be a gimme anywhere else). I was asked how everything is going and the guy was making small chit chat and then asked for my… Read Full Review

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★★★★★

“Very good service !!”

Written on: 23/10/2018 by KafyG (1 review written)

The car was good with great service. Will definitely tell friends and family about easirent company. I will tell them to speak to Raheel his the man. Easirent is a fantastic company with incredible prices… Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 15/10/2018 by Jaspafortyfour (1 review written)

EASIRENT...... avoid like the plague, they are the worst rental company I have ever come across. On a recent visit to Glasgow I was misfortunate enough to rent a vehicle from these scamsters, the pick up from the airport was in a dirty minibus that smelled of the drivers odour, on arrival I found myself in a run down puddle ridden back street yard, the company office was dirty, the staff were rude pushy and slovenley dressed, I waited an hour to be processed, this involved ridicule at my cover… Read Full Review

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★☆☆☆☆

“Hired a car through a third party and they placed the...”

Written on: 25/09/2018 by Mariela477 (1 review written)

Hired a car through a third party and they placed the rental with easirent we waited to be collected from the airport and they then told me that my car rental had come off the system as the flight was delayed. I could still upgrade to a better class of Vehicle for an additional fee of £20 per day. I declined there offer and left. It may seem a better option but I would stick with more recognisable car hire firms. The man was rude, unhelpful and clearly trying to take advantage… Read Full Review

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★☆☆☆☆

“I should have read some of the online reviews before...”

Written on: 24/09/2018 by Will7 (1 review written)

I should have read some of the online reviews before booking with this company. Many of them state the reality, that the low prices quoted online are only to lure you in. When it comes to pick up your car, the employees have clearly been instructed to find any excuse to hit you with a huge amount of unseen charges on top of what has been agreed before giving you the keys. By that time it is too late for your to find another car hire and they know this. In my case, the card I had used to book… Read Full Review

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★★☆☆☆

“Avoid Easirent”

Written on: 17/09/2018 by 438Daley (1 review written)

The rental car was fine everything else associated with the business- pick-up, location ( not in Stanstead airport but in a separate town), toilets, cost, excess reduction and cost were terrible. I reduced the excess completely so eliminate the credit card hold of £1250 and also I was genuinely concerned they would treat even the most minor scratch as a big deal and I would be on the hook for the full excess. The whole outfit is very shady - keep well away… Read Full Review

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★☆☆☆☆

“everything on their website was different in the flesh”

Written on: 09/09/2018

Debit cards not accepted without credit checks, even though it says so on their website; 15 quid a day excess as on website was 3 times more in reality, so the £50 car for 2 days was not only the car I ordered (Hyundai squeeze-me-in piffling thing, not the VW Golf I had paid for) it was also 3 times the cost £150 after paying 2 days excessive excess on top! Ridiculous. I have rented bigger cars elsewhere for less. Also, you have to pay for pick-up at the airport, or else it's a long walk (in… Read Full Review

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★★★★★

“Car hire stanstead”

Written on: 08/09/2018 by Djduffs (1 review written)

Got picked up from airport front door car ready when I landed seamless return used a few times now with no problem… Read Full Review

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★☆☆☆☆

“Shambolic customer care”

Written on: 07/09/2018 by Carverja363 (1 review written)

Due to unforeseen circumstances we were late for our car pick up at Easirent Liverpool and were told that we had to rent again, a larger car at a higher price even after taking our original money. We were told that under their terms and conditions we had to inform them that we would be late. This appears nowhere in the contract, when we told them this they pointed out an obscure answer in FAQ which of course is not the contract. We then waited 20 minutes for them to bring a car which was… Read Full Review

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★☆☆☆☆

“Absolute Garbage”

Written on: 28/08/2018 by CJH164 (1 review written)

Its all in the small print, and why? because if you could see it in large print your would never use them. Flight delayed, so late collecting the car, so my car is cancelled only option surprisingly an upgrade to pay extra for. Why do I give you my flight deltails if you are not looking at flight delays, not part of theoir service apparently, so why advertise as a airport pickup? This is as I stand and listen to everyone around me getting told, "no you can take the car without purchsaing child… Read Full Review

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★☆☆☆☆

“Have rented many times from these guys, but only when...”

Written on: 18/08/2018 by GMcF13 (3 reviews written)

Have rented many times from these guys, but only when there is a hiccup do you realize that they are unable to provide a honest or proper Customer Service. Firstly they said my card declined and after 3 hours wasted calling my bank, only to find Easirent system down!!!??? Then having successfully driven car from Heathrow to Bournemouth, it started mis firing. Next day 09:30 called in the issue and AA finally found location by midday. No updates from call centre as to status!!?? Whole day… Read Full Review

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★☆☆☆☆

“Easirent basically took my money and won't give it back.”

Written on: 08/08/2018 by SimonReviewCentre (1 review written)

I rented a car (from Heathrow branch) and paid the £1250 Pre-Authorised Holding Security Deposit. As I was using an American credit card, I thought nothing of it when they processed the card in US dollars and added a 3.50% foreign exchange fee. It was only when I eventually received my credit card statement that I realised that Easirent had processed the deposit as a SALE and not as a PRE-AUTHORISED HOLDING DEPOSIT. When I queried this with the branch manager, he told me, in writing, that… Read Full Review

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★☆☆☆☆

“Not Honest and Lying from Easirent”

Written on: 30/07/2018 by Coltonu271 (1 review written)

I have visited the UK regularly and have rented a car very often. In late june 2018, I had booked a car via website from 10 July to 16 July at Glasgow airport. The website linked the booking to easirent. I also bought insurance that I was aware that it was the the third party company. I read all information carefully and I was happy to buy the insurance. However on 10 July at 2 pm when I picked a car. I was forced to buy insurance from a male officer at the branch. At first he offered the… Read Full Review

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★☆☆☆☆

“I have visited the UK regularly and have rented a car...”

Written on: 30/07/2018 by Batemanbh3 (1 review written)

I have visited the UK regularly and have rented a car very often. In late june 2018, I had booked a car via Rentalcar from 10 July to 16 July at Glasgow airport. The website linked the booking to Easirent. I also brought insurance that I was aware that it was the the third party company. I read all information carefully and I was happy to buy the insurance. However on 10 July at 2 pm when I picked a car. I was forced to buy insurance from a male officer at the branch. At first he offered the… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 26/07/2018 by eddielim (1 review written)

Do not Rent from This Place! You have been Warned! I would give 0 stars or less for this location if possible. There's a reason why this place only averages 2 stars and I hope you don't ignore the ratings like I did and waste two hours at this horrendous place manned by rude thugs who try to coerce you into taking their numerous onerous policies to try to make up the cheaper prices they offer compared to most car rental companies like Europcar or Hertz. The company goes through what I would… Read Full Review

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★★★★★

“Easy to rent and good price”

Written on: 25/07/2018 by Arayanberg (1 review written)

Hiring a car is easy to rent, an online option available and good customer service. The price is really fair and unlimited mileage is the most advantageous thing for any journey. definitely recommend easirent and would use the service in future as well… Read Full Review

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★★★★★

“Easy to find and collect, busy when I got there, but...”

Written on: 25/07/2018 by JeffreyMonahan33 (1 review written)

Easy to find and collect, busy when I got there, but they do their best to get you through the system quickly… Read Full Review

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★☆☆☆☆

“Ridiculous extension rate”

Written on: 05/07/2018 by Broganp328 (1 review written)

Extending one day rate is more than triple the normal booking rate… Read Full Review

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