Easirent Vehicle Rental Reviews - www.easirent.com

★★★★☆
3.8 / 5
75% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Easirent Vehicle Rental www.easirent.com - Ask a question now

Media Gallery for Easirent Vehicle Rental www.easirent.com

Easirent Vehicle Rental www.easirent.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Terrible experience!! Avoid at all costs”

Written on: 05/07/2021 by Jadynr202 (1 review written)

I rented a car from easirent for a few days. I was duped into it, thinking it was a good deal. The car was filthy on collection, the process to collect the car was painful and meant we left 1.5 hours later than planned AND I was charged £280 in penalties due to a single congestion charge of £80. Yes, the £200 was due to an 'admin fee'. Terribly company taking advantage of people and I'm fuming!!!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great company to deal with”

Written on: 01/07/2021 by Liamlikes (1 review written)

Great, easy service. Smooth application and easy to find location. Free 150 mileage was also great… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Best rental company”

Written on: 02/05/2021 by Denzel1967 (1 review written)

Best rent car ever A*****. I ll recommend to everyone..... V happy with them. :) x… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Easy to rent”

Written on: 13/04/2021 by ChaimWaddell (1 review written)

Car was easy to rent and good clean vehicle provided. Agent took extra care to make sure I understood the Renton procedure… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“WHERE'S MY REFUND?”

Written on: 15/12/2020 by TheBster (1 review written)

When hiring a car they should have taken a pre-auth only on my credit card. Instead they took the full payment, giving assurances that the money would be refunded in full when the car was returned. This was in September 2020. It's not mid-December 2020 and they are still unable to process the refund. In my opinion, they are a bunch of incompetent idiots. The customer service team are full of excuses and refusals to act. The depot staff are either incompetent or simply following orders to take… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“rental in JAX i”

Written on: 05/03/2020 by inewsx (1 review written)

Do not use this rental company. Can not rent unless you have your insurance carrier, policy number nd expiration date. Like who travels with their car Insurance. Option is to buy their insurance and it ain't cheap. Was not informed I could only drive 150 miles per day in Florida. found that out when reading the fine print in the hotel. The interior of the car is filthy dirty. They try and frighten the customer into purchasing advance toll charges. There were five customers in the office renting… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Easiscam”

Written on: 18/02/2020 by Matthiasy228 (1 review written)

As per everyone elses review,there contract is a licence to print money. Confronted at checkin with a menu of how much they would charge if any damage on car. We were expected to check car by torchlight when car was dirty. For peace of mind we were forced to pay over £40 per day for top up insurance otherwise they were going to take £1600 on my Visa. The guy said you would be stupid not too!! Avoid like the plague!!… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Steer clear of Easirent”

Written on: 11/02/2020 by KJDuff (1 review written)

Easirent advertise cheap rates, but their strategy appears to be to recoup this through excessive fees and charges which you cannot later contest. Once they have your credit card, you can be sure that it's highly likely that they will charge you extra without any recourse. I tried multiple times to contact their customer services department, but of course once they have your cash they just ignore you. Interestingly, as soon as I placed a negative review on Trust Pilot, they were straight back… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Never again. Orlando Florida. Waited 2 hours for...”

Written on: 08/11/2019 by JaylaGriffith192 (1 review written)

Never again. Orlando Florida. Waited 2 hours for shuttle to get the car. The staff was rude and horrible. 90 degrees out. And they make you wait out side. Really. 3 hours later. Still no car. They tried to up change on everything extra insurance.. once again I went with fox rental cars. So easy in out no up charging no scam. 20 people standing out side. Staff is a mess Real dive rental company old cars… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Never ever again”

Written on: 06/10/2019 by H.M.McNeill (1 review written)

With my confirmation over the phone I was promised there would be no further payments when picking up my car. Not true, on top of the original payment I had to pay an EXTRA £250 on collection. My car hire was merely 3 days!… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Don't do it!!!”

Written on: 18/09/2019 by Krawls2017 (1 review written)

This place is a disgrace to be called a business!!! They charge for everything. They say free miles.... you only get 150 miles per day, after that you pay per mile. Then they don't refund for days not used... The cars are dirty. seats have stains in them the windows where nasty. The only good reviews are probably placed by staff posing as customers. I was told several time by staff that a manager would call me back to discuss an issue. She never call. I made repeated attempts to contact the… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“abysmal ”

Written on: 29/07/2019 by 7Griffith (1 review written)

DO NOT USE - DANGEROUS AND UNSAFE. We booked online through the easirent website, paid the "super relax" insurance meaning we didn't need to pay a deposit and didn't require a credit card. We arrived at the airport and waited 40 minutes for the shuttle bus to arrive. When it finally arrived it took us to a hotel and then back to the airport before finally arriving at the depot. it would be quicker to walk. we then were told we had to pay another 80 euros for "more" insurance. Apparently the… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Easirent & CarJet WARNING !! Terrible Experience”

Written on: 05/07/2019 by Amirahg61 (1 review written)

CarJet.com and Easirent.com WARNING !! Never Again !! are part of the same company . I rented a car from CarJet.com for collection on 29/06/2019 from Birmingham Airport at 12.30 . The flight was delayed by 3.5 hrs from Dublin and therefore I was unable to get to Birmingham on time. I rang Easirent.com when I arrived at Birmingham ( as instructed ) and it took them 50 mins to arrive and was then asked to go to their depot to collect the car. I ( and my family ) proceeded to… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Do not Rent!”

Written on: 29/06/2019

The vehicle's interior and exterior was very dirty, did not have any windshield fluid; the tires were under inflated and the windows were filthy. I had to add washer fluid for the windows and properly inflate the tires at my hotel. I briefly addressed the issues with staff at the FLL. location but I did not have the time nor did the staff offer to resolve the issues. Returning the vehicle, my wife and I noted the bathroom was dirty, trash can over-filled and gnats through out the bathroom. The… Read Full Review

Report this review
Was this review helpful? 2 0
★☆☆☆☆

“Abysmal customer Service”

Written on: 26/06/2019 by felicitywalters (1 review written)

I hired a car from Easirent because my own car was in the garage having some work done and I needed to get from Bristol to Heathrow to get to work. My experience with them was awful and very long winded. For those who do not have the time to read it all here are the highlights; • Knowingly provided a damaged car • Having to go through the hassle of changing cars with no apology • Leaving my house keys in the damaged car • It taking over 2 weeks to finally get someone to take me… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Easirent, easily the worst rental company to ever deal...”

Written on: 30/05/2019 by Nic.alka (1 review written)

Easirent ha! This company is the Easily the worst car company I have ever dealt with and I’m from the UK and travel here often! Firstly not including insurance in the email confirmation quote they sent to me and getting a nice £200 surprise when I turned up to pick up the car. Then the clutch failed whilst driving. I called them to be told by a very rude person that I was not covered because I didn’t buy insurance through them (as per page 3 of agreement - which I never received and I… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Failed to provide receipt upon return and return large...”

Written on: 23/05/2019 by BradleyKing294 (1 review written)

Do not rent from this company. I have tried to call a dozen times and they put you on hold and tell you they will call back, they will not. I had to call the credit card company to challenge the large deposit they failed to return after I returned the car in perfect condition… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Avoid, you will never get a car”

Written on: 15/05/2019 by bettinakovacs (1 review written)

Do NOT ever try renting a car with this company. They move every stone to give yo a car. They find fake arguments, and use google as their official proof. Well, if google says so, it must be right, right? They don't know the related laws and regulations on driving licence and stuff. I'm an EU citizen living in the UK for 6 years, still carrying my UK licence. Had 2 proofs of address, passport, everything you need, and they come up with the idea, that I had to change my licence after 2 years of… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Horrible rental company”

Written on: 09/04/2019 by 69Jordan (1 review written)

Rented from Fort Lauderdale facility. Very sketchy location. Agreement was for a md size and ended up with a Nissan Versa, hardly a mid size. Smelly car with low tire pressure on drivers left side and had to put air in every day. Beware of their “Need proof of insurance coverage” as most customers won’t read the fine print and end up having to buy insurance. Very rude and snotty women behind the counter with huge attitude. Learned my lesson and will pay extra for legitimate… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“3 weeks still no refund ”

Written on: 07/04/2019 by Walker250 (1 review written)

I cancelled a booking nearly 4 weeks ago now they said they would process my payment for refund and it’s not been fine it was for 74 pounds now they telling me they only giving my 18 pound back and it could take another week absolute joke every time I called they said 74 pound would be in my bxnk in few days when infact its still not been done and now they say I only get 18 pounds back at… Read Full Review

Report this review
Was this review helpful? 0 0
overview