Easirent Vehicle Rental Reviews - www.easirent.com

★★★★☆
3.8 / 5
75% of users recommend this
  • Customer Service

  • Value For Money

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Easirent Vehicle Rental www.easirent.com

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Latest Reviews

★☆☆☆☆

“Hired a car through a third party and they placed the...”

Written on: 25/09/2018 by Mariela477 (1 review written)

Hired a car through a third party and they placed the rental with easirent we waited to be collected from the airport and they then told me that my car rental had come off the system as the flight was delayed. I could still upgrade to a better class of Vehicle for an additional fee of £20 per day. I declined there offer and left. It may seem a better option but I would stick with more recognisable car hire firms. The man was rude, unhelpful and clearly trying to take advantage… Read Full Review

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★☆☆☆☆

“I should have read some of the online reviews before...”

Written on: 24/09/2018 by Will7 (1 review written)

I should have read some of the online reviews before booking with this company. Many of them state the reality, that the low prices quoted online are only to lure you in. When it comes to pick up your car, the employees have clearly been instructed to find any excuse to hit you with a huge amount of unseen charges on top of what has been agreed before giving you the keys. By that time it is too late for your to find another car hire and they know this. In my case, the card I had used to book… Read Full Review

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★★☆☆☆

“Avoid Easirent”

Written on: 17/09/2018 by 438Daley (1 review written)

The rental car was fine everything else associated with the business- pick-up, location ( not in Stanstead airport but in a separate town), toilets, cost, excess reduction and cost were terrible. I reduced the excess completely so eliminate the credit card hold of £1250 and also I was genuinely concerned they would treat even the most minor scratch as a big deal and I would be on the hook for the full excess. The whole outfit is very shady - keep well away… Read Full Review

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★☆☆☆☆

“everything on their website was different in the flesh”

Written on: 09/09/2018

Debit cards not accepted without credit checks, even though it says so on their website; 15 quid a day excess as on website was 3 times more in reality, so the £50 car for 2 days was not only the car I ordered (Hyundai squeeze-me-in piffling thing, not the VW Golf I had paid for) it was also 3 times the cost £150 after paying 2 days excessive excess on top! Ridiculous. I have rented bigger cars elsewhere for less. Also, you have to pay for pick-up at the airport, or else it's a long walk (in… Read Full Review

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★★★★★

“Car hire stanstead”

Written on: 08/09/2018 by Djduffs (1 review written)

Got picked up from airport front door car ready when I landed seamless return used a few times now with no problem… Read Full Review

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★☆☆☆☆

“Shambolic customer care”

Written on: 07/09/2018 by Carverja363 (1 review written)

Due to unforeseen circumstances we were late for our car pick up at Easirent Liverpool and were told that we had to rent again, a larger car at a higher price even after taking our original money. We were told that under their terms and conditions we had to inform them that we would be late. This appears nowhere in the contract, when we told them this they pointed out an obscure answer in FAQ which of course is not the contract. We then waited 20 minutes for them to bring a car which was… Read Full Review

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★☆☆☆☆

“Absolute Garbage”

Written on: 28/08/2018 by CJH164 (1 review written)

Its all in the small print, and why? because if you could see it in large print your would never use them. Flight delayed, so late collecting the car, so my car is cancelled only option surprisingly an upgrade to pay extra for. Why do I give you my flight deltails if you are not looking at flight delays, not part of theoir service apparently, so why advertise as a airport pickup? This is as I stand and listen to everyone around me getting told, "no you can take the car without purchsaing child… Read Full Review

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★☆☆☆☆

“Have rented many times from these guys, but only when...”

Written on: 18/08/2018 by GMcF13 (3 reviews written)

Have rented many times from these guys, but only when there is a hiccup do you realize that they are unable to provide a honest or proper Customer Service. Firstly they said my card declined and after 3 hours wasted calling my bank, only to find Easirent system down!!!??? Then having successfully driven car from Heathrow to Bournemouth, it started mis firing. Next day 09:30 called in the issue and AA finally found location by midday. No updates from call centre as to status!!?? Whole day… Read Full Review

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★☆☆☆☆

“Easirent basically took my money and won't give it back.”

Written on: 08/08/2018 by SimonReviewCentre (1 review written)

I rented a car (from Heathrow branch) and paid the £1250 Pre-Authorised Holding Security Deposit. As I was using an American credit card, I thought nothing of it when they processed the card in US dollars and added a 3.50% foreign exchange fee. It was only when I eventually received my credit card statement that I realised that Easirent had processed the deposit as a SALE and not as a PRE-AUTHORISED HOLDING DEPOSIT. When I queried this with the branch manager, he told me, in writing, that… Read Full Review

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★☆☆☆☆

“Not Honest and Lying from Easirent”

Written on: 30/07/2018 by Coltonu271 (1 review written)

I have visited the UK regularly and have rented a car very often. In late june 2018, I had booked a car via website from 10 July to 16 July at Glasgow airport. The website linked the booking to easirent. I also bought insurance that I was aware that it was the the third party company. I read all information carefully and I was happy to buy the insurance. However on 10 July at 2 pm when I picked a car. I was forced to buy insurance from a male officer at the branch. At first he offered the… Read Full Review

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★☆☆☆☆

“I have visited the UK regularly and have rented a car...”

Written on: 30/07/2018 by Batemanbh3 (1 review written)

I have visited the UK regularly and have rented a car very often. In late june 2018, I had booked a car via Rentalcar from 10 July to 16 July at Glasgow airport. The website linked the booking to Easirent. I also brought insurance that I was aware that it was the the third party company. I read all information carefully and I was happy to buy the insurance. However on 10 July at 2 pm when I picked a car. I was forced to buy insurance from a male officer at the branch. At first he offered the… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 26/07/2018 by eddielim (1 review written)

Do not Rent from This Place! You have been Warned! I would give 0 stars or less for this location if possible. There's a reason why this place only averages 2 stars and I hope you don't ignore the ratings like I did and waste two hours at this horrendous place manned by rude thugs who try to coerce you into taking their numerous onerous policies to try to make up the cheaper prices they offer compared to most car rental companies like Europcar or Hertz. The company goes through what I would… Read Full Review

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★★★★★

“Easy to rent and good price”

Written on: 25/07/2018 by Arayanberg (1 review written)

Hiring a car is easy to rent, an online option available and good customer service. The price is really fair and unlimited mileage is the most advantageous thing for any journey. definitely recommend easirent and would use the service in future as well… Read Full Review

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★★★★★

“Easy to find and collect, busy when I got there, but...”

Written on: 25/07/2018 by JeffreyMonahan33 (1 review written)

Easy to find and collect, busy when I got there, but they do their best to get you through the system quickly… Read Full Review

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★☆☆☆☆

“Ridiculous extension rate”

Written on: 05/07/2018 by Broganp328 (1 review written)

Extending one day rate is more than triple the normal booking rate… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 06/06/2018 by Trenton66 (1 review written)

This is a company that lures customers in with low rates and camouflages unfavourable contractual policies with small print. When I arrived at the very inconveniently located Gatwick office I was pressured to change to a more expensive rate to avoid a credit card block of more that £1000. When I said that was ok, the agent added that a refund would be made ‘after 8 days’ to my card. This is a very odd policy. Most reputable care rental companies refund any deposit immediately after return… Read Full Review

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★★★★☆

“All good though insurance expensive when reducing excess!”

Written on: 18/05/2018 by pshanks1 (1 review written)

Very good, excess reduction somewhat expensive… Read Full Review

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★★★★★

“Great Value for Money”

Written on: 10/05/2018 by Xavetas (1 review written)

I rented from Easirent a few times now and it's always been the best experience. Cars are in great shape (I rented both cars for weekend travels and vans for moving), best prices out there and the staff is very helpful. They also have out-of-hours box which is a big plus for me. The offices aren't easy to find but I guess you just can't have it all!… Read Full Review

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★★★★☆

“Simply the best”

Written on: 09/05/2018 by 33Hackett (1 review written)

I took the car rental from easirent for two my trip and enjoyed the car ride very much. Price is very descent and reasonable and with in budget. But request is to consider to fill the tank full so that we can fill and give the same instead of half tank and we can give it empty while return. It will make easy to manage as well durin our travel and hassle free… Read Full Review

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★★★★★

“Value for Money”

Written on: 06/05/2018 by 412McKenna (1 review written)

The cars were in fantastic condition. Although the pick-up point was not at Heathrow Airport, it was easy to locate the shop and service was excellent. We enjoyed using Easirent's service and would definitely use it again the next time we are in the UK… Read Full Review

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