No car, No service, No refund in 2 weeks

Do you Spain www.doyouspain.com
★★★★☆
4.1
From 4116 reviews
81.0% of users recommend this

  • Customer Service

  • Value For Money

Roderick991's review of Do you Spain www.doyouspain.com

“No car, No service, No refund in 2 weeks”

★☆☆☆☆

written by Roderick991 on 25/09/2023

We reserved a car in Gandia Spain, specifically asking for an automatic, we arrived at Enterprise and they said, "oh, we don't have any automatic cars, we will call you later today or tomorrow when we have one" They never got back to us and have a phone line that goes directly to a full voicemail box.DoYouSpain says all they can do is send an email to Enterprise but they have not responded. TWO WEEK and no response, no refund and no car, but of course they hand no problem charging my credit card over €500

  • 13 Sept 2023

    Date of hire (month/year)

  • Gandia Valencia Spain

    Country & City of hire

  • Average

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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