No Lowest Price Guarantee

Do you  Spain
81.0% of users recommend this
  • Customer Service

  • Value For Money

DanielBr's review of Do you Spain

“No Lowest Price Guarantee”


written by DanielBr on 24/03/2023

I am very unhappy, and feel betrayed.
I made a car rental reservation for our holiday with DouYouSpain because of their promise on the website: "Lowest Price - Guaranteed: From the day you order until the day of your trip, we'll beat any other quote you receive".

A day after the reservation I come across a much better offer for the same car, and ask DoYouSpain to beat the quote I received. They say they will not beat the quote because the price they quoted is allready a discount price. To me this is just making up excuses - so they do not have to uphold their lowest price guarantee policy.

- The price of the order from DoYouSpain EURO 869,60 + Supplement Charge EURO 1.000,00 = EURO 1.869,60 total
- The price of the quote from EURO 864,68 + Supplement Charge EURO 560,00 = EURO 1.424,68 total

From a very dissatisfied customer

  • JULY

    Date of hire (month/year)

  • Spain

    Country & City of hire

  • Average

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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