Do you  Spain www.doyouspain.com

Do you Spain www.doyouspain.com

User reviews
2

Comfort of journey

3.7

Customer Service

2.7

Ease of Navigation

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Do you Spain www.doyouspain.com

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Do you  Spain www.doyouspain.com
4.1 4,178 user reviews
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2

Comfort of journey

3.7

Customer Service

2.7

Ease of Navigation

2.7

Easy to find

2.5

Overall cleanliness

2.8

Punctuality

2.8

Quality of website

2.2

Rate your Companion

2.2

Travel Experience

3.8

Value For Money

User Reviews

sergiodanile
2

Customer Service

3

Value For Money

3

Overall cleanliness

4

Quality of website

1

Comfort of journey

5

Easy to find

5

Punctuality

5

Ease of Navigation

2

Rate your Companion

2

Travel Experience

Do You Spain

I booked a car with Do You Spain for two days, and it was canceled due to a requirement that was not clearly indicated: the plane boarding pass. I request a full refund. This practice is unfair and not transparent according to Spanish consumer protection legislation. DYS-192432554

Jon
1

Customer Service

1

Value For Money

1

Overall cleanliness

1

Quality of website

1

Comfort of journey

1

Easy to find

1

Punctuality

1

Ease of Navigation

1

Rate your Companion

1

Travel Experience

Avoid DoyouSpain

Avoid Doyouspain. They will take your money, not provide the 7 seater hire car you ordered as none were available, leave you stranded at the airport, ignore your requests for refund. They then lie and say you never turned up to collect the car. DYS-168598994

Dangerdog
5

Customer Service

5

Value For Money

5

Overall cleanliness

5

Quality of website

5

Comfort of journey

5

Easy to find

5

Punctuality

5

Ease of Navigation

5

Rate your Companion

5

Travel Experience

Used for over 10 years with great success!

We've been going to Spain several times a year for over 10 years and always use DoYouSpain. Their rates are (generally) excellent and I can say from experience that their insurance option is good. We were in an accident (not our fault thankfully) and although we had to pay the rental car company the $1500 accident deposit we were able to apply and get it fully refunded by the DYS insurance. It took a couple of months but we got it. Just make sure that you keep all of your rental records!
Martin Stuart Patterson
2

Customer Service

5

Value For Money

4

Overall cleanliness

4

Quality of website

3

Comfort of journey

3

Easy to find

4

Punctuality

3

Ease of Navigation

3

Rate your Companion

3

Travel Experience

Non-cancellable means exactly that - beware!

I have used DoYouSpain (and indeed DoYouItaly) before and think they are generally the best priced car rental company. OK, they try to get you to buy their excess insurance which is a rip-off and nowhere near as good as 3rd party excess insurance, but all car rental companies do that. I looked a 7 day car late last night from Valencia airport in 10 days time, or thought I did but obviously did not hit the 'V' and so it was booked from Alicante Airport instead. I contacted DoYouSpain this morning to explain my mistake and even though I said I would re-book through their website, they basically said "tough" about my first booking. Not even a few ££ off the second booking. Ok, it was non-cancellable, but that is harsh, so check your booking very carefully!
Paula R
1

Customer Service

1

Value For Money

AVOID

AVOID - Still Owe Me £112.71

8 weeks and still waiting for my deposit back. Returned vehicle in perfect condition but they’ve kept £112.71 with no explanation.

Facts:

• Deposit paid: £1,389.94 (29th May 2024)

• Returned: £1,277.23 (2nd June 2024)

• Still owed: £112.71

Despite bank statements, formal complaints, and manager requests - ZERO response or resolution. Was told premium insurance meant no deposit needed - complete lie.

Vehicle had no damages. Their deposit process is a scam and customer service non-existent. Bank has advised legal action.

WARNING: You’ll likely face the same - out of pocket with no recourse. Shocking business practices.

Absolutely do not recommend

Toemml69
1

Customer Service

1

Value For Money

1

Overall cleanliness

2

Quality of website

1

Comfort of journey

1

Easy to find

1

Punctuality

1

Ease of Navigation

1

Rate your Companion

1

Travel Experience

Misleading credit card information

They gladly charged my credit card, which was rejected by the car company. My second credit card was also not accepted. No help from "support" at the time of arrival, no refund later, and huge extra cost for an alternative rental.

Not even a refund for the insurance I never was able to use....

How many credit cards do you have? Be prepared...

Def cant recommend and will never use doyouspain again, ever!

Rob
1

Customer Service

1

Value For Money

1

Overall cleanliness

1

Quality of website

1

Comfort of journey

1

Easy to find

1

Punctuality

1

Ease of Navigation

1

Rate your Companion

1

Travel Experience

WARNING!!

Do not rent a car from Doyouspain at Tenerife South Airport! Our son had booked and paid for a car there from 1 to 26 February. Unfortunately, when he arrived at the counter, he had forgotten his driver's license. Everything was explained at the counter. We sent the driver's license as soon as possible. It was there two days later. Super good from DHL! Back to the Doyouspain counter to pick up the car. When we arrived, it turned out that his reserved and paid car had been cancelled. Those were the rules??? He did not get the money back. It was a large amount of course for almost the entire month. Back in Holland, I asked for the money several times but have not received anything back yet. I find this so unfair and unreliable that I want to protect others from this kind of practice.
Triboy

Best Car Hire

I've used Do You.....many times. Their rates are always excellent, service and comms is always good.

I would recommend them, my only caveat is make sure you check out the actual car hire company as well

DavieCraigie

Value For Money, Easy To Book

Save time and money by going straight to DoyouSpain.com rather than waste time, effort and hard earned cash browsing through countless other sites. Website so easy to use, great selection of cars presented and at very economical rates, including extra discounted rates on specific cars. Attractive rates for the platinum level insurance too. Overall, exactly what I was looking for and at the very best rate available.

bimmer69

Flexible And Cheap

Been using doyouspain for many years and never try another one. The best prices and in case you need to cancel or chnage, no questions asked and they will refund the money. Highly recommended!

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Q&A

Geoffredrico

Can I take out an annual car hire excess cover for Europe through them please?

0
MollieMay97

I have tried to cancel my booking but the link doesn't work. I understand that I am unlikely to be refunded for what I have already paid and selected to pay the remaining deposit at pick up. If I do not turn up to the pick up, will I be charged any additional money?

0
GreenBoy130

I do not seem to able to access do you spain platinum excess insurance.Has this facility been removed.

Thanks

0
dianabishop

Will Goldcar accept the extra insurance if booked through doyouspain

0
Burner3985

I am looking to book from Malaga for 10 days from 19/09-29/09 obviously will pay the extra to protect the excess. But what does that actually cover and what extra will Goldcar ask for when we pick up and does that fully protect the excess or are there exclusions?

0
maicol2291

Hi can I drive if I've got a full UK License?

Need any documentation?

0
ali59

I have taken out Platinum insurance with Do You Spain do I need to take out damage excess refund insurance as well? I do not have a credit card only a debit card and therefore need to avoid the 1200 deposit. Also if I take the extra insurance damage excess from Do You Spain will this suffice?

0
nickyparkinson

I have booked car hire for Alicante and taken out the online cover, am I going to have to pay for more insurance when I get there?

0
CharlotteL91

I am 26 years old I'm going to be the main driver but on "OK car rental" it's offering a free additional driver, my fiancé is 24 will there be an extra fee because of his age?

0
CharlotteL91

I have paid extra for the full insurance, does this mean I don't have to leave a 900 euro plus deposit when I collect the car from Alicante airport?

0
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