Discover Cars Reviews - discovercars.com

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Asked by michelle17311983 on 24th January 2023 Report this content
Has anyone found someone in customer support that is able to assist with an existing case? I am having an issue filing a claim and it appears no one at Discover cars is available to engage or escalate at this point. We had a not so great experience with the rental car vendor (America Cars in Mexico) and they will not release the final invoice for the damage of a popped tire. They do not deny that the damage occurred, or that we were covered by Discover Cars, and I do have the receipt and bank account statement. They just are not providing the final invoice. They are claiming that this is our own fault for booking with Discover Cars as opposed to purchasing insurance directly from them. Discover Cars will not refund without the final invoice. Has anyone encountered this before? Any tips to resolve? Seems odd that Discover Cars would partner with a vendor that will not cooperate in getting them what they need to provide a customer what they paid for (insurance that covers a flat).

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Asked by rachele88 on 4th September 2022 Report this content
Hi! I have not credit card, only debit card! If they do not accept it, I cancel the reservation. I read they don't give money back but give credit points. This is true? What can I do?

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Answers (1)
Report this content spencerp Written on: 05/09/2022
You may have to accept credit points for another journey if you cancel. You always have to use a credit card when it comes to rental
Asked by Jimbo_james on 27th January 2021 Report this content
Why are they so expensive, other local providers are about $20 to $30 cheaper?

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Report this content GedStar Written on: 27/01/2021
Sometimes the price differential relates to whether the car can be picked up and dropped off rom the airport or not. Discovery do provide this from one of the car parks at Faro which to me is worth paying a bit extra over those that drive you off to some pick up point in Faro.
Asked by kathiatonet on 31st March 2015 Report this content
Does anyone know how much is the cost for a second driver?

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Report this content discovercarhire Written on: 14/04/2015
Second driver prices differs from region and car rental agency, when selecting desired location and period of travel, you are able to see the prices under each car "Rate & Car details".
Asked by threewheelsmad on 17th May 2014 Report this content
I have never heard of this company. The prices seem to good. Has anyone used them in Orlando? How did you get to the their offices? They are around 6 miles from the airport. Any feed back will be appreciated.

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Answers (2)
Report this content Peter_Loughrey Written on: 19/05/2014
I have used them a couple of times to rent vehicles in Portugal. they are a broker, they arranged our car though local car hire companies, once with Europa another time with International Car Hire. prices were good. had no problems with them at all. hope this helps Cheers
Report this content Jimbo_james Written on: 27/01/2021
In australia, around $20 to $30 more expensive
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