Discover Cars Reviews - www.discovercars.com

★★★★☆
4.3 / 5
88% of users recommend this
  • Customer Service

  • Value For Money

Summary

Note from Review Centre: Discover Car Hire has been renamed to Discover Cars in October 2019. 
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Latest Reviews

★☆☆☆☆

“DO NOT USE Discoverycars.com !!”

Written on: 30/05/2020 by pamelaesther (1 review written)

Staff are rude and unprofessional. I used their service to rent a vehicle on May 27,2020 and then had to cancel my reservation the following day. It explicitly states that I was able to cancel my reservation prior to June 20, 2020 and would receive a full refund of the deposit ( $450) I paid. Considering I made the reservation on May 27th and cancelled the reservation the following day, this more than enough notice. They did not give me a refund, even after emailing them twice and calling… Read Full Review

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★★★★★

“renting”

Written on: 26/05/2020 by RudyKirkpatrick (1 review written)

fast and reliable, i'd like to rent with you… Read Full Review

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★★★★★

“The Best Rental Company”

Written on: 22/05/2020 by Carterr106 (1 review written)

The Service is perfect . The rentals are in great condition. Easy to pick up . Simply the best rental experience I ever had . San Francisco airport is the best location to pick up and drop Off… Read Full Review

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★★★★★

“Fast and easy”

Written on: 19/05/2020 by 185Jensen (1 review written)

good experience with all details displayed clearly. price is very competitive. i will recommend your company to others… Read Full Review

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★☆☆☆☆

“Bad EAprilxperience ”

Written on: 15/05/2020 by HenryCanada (1 review written)

I have cancelled my car rental reservation many months ahead of the picking- up date, but Discovercars.com refused to give me the money back, stating that the full amount of my payment related to the canceled booking has been credited, even though it is clearly written in its advertisement on the website of Discovercars.com that I am entitled to a full refund if the car booking is cancelled 48-hour before the picking-up date. I have brought up my concern several times via email, but the problem… Read Full Review

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★★★★★

“The website is realiabel and clear”

Written on: 09/05/2020 by 474Chandler (1 review written)

Everything was perfect, smooth and clear, I see that everything pre-explained, no hidden info… Read Full Review

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★☆☆☆☆

“Hiring car”

Written on: 09/05/2020 by TJOSIE (1 review written)

I want to hire a car asap I cannot wait for 3hours I really need a hire car asap please thank you… Read Full Review

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★★★★★

“SIMPLE”

Written on: 25/04/2020

VERY EASY TO MAKE A RESEVATION. EVERYTHING WAS VERY WELL EXPLAINED… Read Full Review

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★★★★★

“the price is very very good”

Written on: 22/04/2020 by JohnDugan273 (1 review written)

the price is very very good… Read Full Review

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★☆☆☆☆

“Beware, in case of problem, don't expect much help...”

Written on: 22/04/2020 by Wyattwx89 (1 review written)

On pick up of the car at the airport the car model had been change for a lower model by the rental company. I complained but I have been told that they had no model of the same category available. I complained to Discover Car Hire about it, who told me they would contact the car rental company. No solution was found during my stay, so upon return home, I sent another complaint. Discover advised me they would sort it with the car rental company, but at the end they offered a ridiculously low… Read Full Review

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★★★★★

“Simple and Efficient. Also super affordable!”

Written on: 30/03/2020 by iamwhyel (1 review written)

The website is super user friendly and checks for the best deals!… Read Full Review

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★☆☆☆☆

“Poor service”

Written on: 28/03/2020 by 24Nichols (1 review written)

In the wake of a COVID pandemic I had to cancel my booking for a car rental. Instead of getting refund right away, I have been sent a email in which they have offered me a credit for a future car rental. All this was wrapped up in a such nice language and terms that average person really needs to read it multiple times to fully understand that no payment credit will be applied but some form of Booking Credit is issued. After contacting the company and asking for a refund instead of Booking… Read Full Review

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★☆☆☆☆

“Awful out of touch customer service”

Written on: 27/03/2020 by nataliehusdan (1 review written)

Refused our deposit refund when our flights were cancelled to Geneva and France/Switzerland refused non-essential travel to Geneva airport because of Coronavirus, despite explaining the situation they said their policy is the same and they wouldn't refund our deposit, appalling considering the current circumstances around the world. It is companies like this that you remember not to use in the future when the world returns to normal… Read Full Review

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★★★★★

“Awesome ”

Written on: 22/03/2020 by Sullivana237 (1 review written)

Super easy and hassle free. I would use it again. The choices of vehicles are great… Read Full Review

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★☆☆☆☆

“Very bad insurance claiming experience”

Written on: 14/03/2020 by kenthetraveller (1 review written)

I got into an incident that broke the two tires in a trip. The car was booked from one of the car rental companies through Discover Cars' vendors and I got the Full Coverage insurance from Discover Cars directly. Over the whole trip, I followed all the procedures to had reported the case and maintained communication with the rental company, and upon return of the car, the car rental promised to provide the documents for claiming soon after I returned to my country with all documents needed… Read Full Review

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★★★★★

“Nice an easy”

Written on: 12/03/2020 by Scottaa482 (1 review written)

Have used these guys last year too, good car that I did lots of happy miles in… Read Full Review

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★★★★★

“Good service and good price”

Written on: 11/03/2020 by Amatoja (1 review written)

Very easy to use, good customer service and great prices. I recommed… Read Full Review

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★★★★★

“booking ”

Written on: 08/03/2020 by margaretong (1 review written)

easy to make booking… Read Full Review

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★★★★☆

“Easy site navigation”

Written on: 07/03/2020 by 1970Duggan (1 review written)

Good prices, like the supplier rating, like instant confirmation… Read Full Review

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★★★★★

“car hire”

Written on: 05/03/2020 by charl1967 (1 review written)

super quick booking process, would highly recommend… Read Full Review

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