Discover Cars Reviews - www.discovercars.com

★★★★☆
4.2 / 5
85.0% of users recommend this
  • Customer Service

  • Value For Money

Summary

Note from Review Centre: Discover Car Hire has been renamed to Discover Cars in October 2019. 
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Latest Reviews

★★★★★

“wonderful”

Written on: 23/04/2021 by tbHerndon446 (1 review written)

I've had a wonderful service. It's been very easy and quick. In a few moments it was already over. Thanks you… Read Full Review

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★☆☆☆☆

“Disaster”

Written on: 21/04/2021 by udO'Connor214 (1 review written)

DISASTER! Rented car and discovered I had 2 pending identical charges to Discover cars. When I cancelled, notified only credit available. Emailed them, and they removed one charge but left 2nd. They offered me credit on future rental — to the amount of my 2nd unauthorized charge. Disputing credit card charge. Company is a complete sham. BEWARE!… Read Full Review

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★☆☆☆☆

“Total RIP-OFF”

Written on: 20/04/2021 by 111Graham (1 review written)

We’ve been renting cars for our trips for many years, but never we’ve been faced with such a situation as when we rented a car from DiscoverCars in Florida. Our Platinum American Express, as well as other credit cards, cover car rental insurance and for all other car rental businesses it was always enough, but not for Discover Cars. As soon as I reserved a car, I was bombarded with emails regarding insurance coverage. I asked my husband to contact the rental company & figure out what was… Read Full Review

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★★★★★

“Easy to book ”

Written on: 15/04/2021 by ehabdemian (1 review written)

Easy to book and good price too I will recommend it to anyone wants to hire a car and I will use it in future… Read Full Review

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★★★★★

“Efficiency utmost”

Written on: 14/04/2021 by Shoemakerwv1988 (1 review written)

I have hired with discover cars in different countries and when there was a problem I rang and was impressed with efficiency of their ability to problem solve even in these unpredictable times… Read Full Review

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★★★★★

“Good to go”

Written on: 13/04/2021 by Carmie123 (1 review written)

So far so good. Like free cancellation policy and extras offered. Hope process is a positive one to the end… Read Full Review

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★★★★★

“Excelent!!!! great service. I recommend to everyone....”

Written on: 11/04/2021 by AlineVerdini (1 review written)

Excelent!!!! great service. I recommend to everyone. I've using for a long time and it works perfectly… Read Full Review

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★★★★★

“Easy To Use”

Written on: 11/04/2021 by Welchgc60 (1 review written)

Really easy to use, Very convenient: you can change pick up place and time to compare prices. Fast payment and reservzation confirmation… Read Full Review

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★★★★★

“Cheapest by far and so easy to book! ”

Written on: 11/04/2021 by Strongbase (1 review written)

This was the cheapest booking I could find. Unneeded a cat for a week, last week I paid more than this with a different rental company for just 2 days hire! Will always book through here in future! And I love that you can pay via PayPal too! … Read Full Review

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★★★★★

“booking was easy”

Written on: 10/04/2021 by fcr3774 (1 review written)

Booking was easy, the price is great, will tell you more when I return the car so far one of the best rental companies… Read Full Review

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★★★★☆

“great, affordable, easy to use”

Written on: 09/04/2021 by Gunn246 (1 review written)

First time using the site, it was easy and very affordable, especially because i had a last minute trip… Read Full Review

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★☆☆☆☆

“Bad Customer Service”

Written on: 08/04/2021 by RWilliams25 (1 review written)

There was not information up front when renting the car that the rental place would be closed when the flight got in, so we would miss our pick up and have to pay still. When switching to get the right pickup time discovercars.com as well as ColUSA double charged us. Everything was set in place easily but then at pickup ColUSA tacked on more extra charges that were not agreed to at the purchase! This whole process has lost us a lot of extra money and been more of a headache than anything!… Read Full Review

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★☆☆☆☆

“Hidden fees and subpar ”

Written on: 06/04/2021 by shaley1 (1 review written)

Pick up vehicle was over crowd for covid standards. Long wait at the shady back street office, car was older but sufficient. “Great deal online” however reality was much different. Way too many hidden fees and BS.. the company removed sales tax from t( security deposit. We attempted to return the vehicle a few days early due to family emergency however they would not honor a reduction in our planed usage. Who does this? Heartless, deceiving and not honorable..better off utilizing one of the… Read Full Review

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★★★★★

“The rate for the car was very rate. The booking...”

Written on: 02/04/2021 by dorreen1 (1 review written)

The rate for the car was very rate. The booking process was straightforward, easy to understand and I especially liked the additional driver at no extra cost. I would most certainly recommend this service. I hope when I get there to pick this car up, it will be ready and will be as stated. So another review will be done after this vacation… Read Full Review

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★★★★★

“great prices, easy to book”

Written on: 31/03/2021 by JAG62 (1 review written)

My rating is based on the booking experience as I have yet to pick up a car. The prices and terms of rental are unbeatable and the site is very easy and instinctive to navigate. If the car rental experience goes well this will be my go to rental car site in europe!… Read Full Review

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★★★★★

“Just perfect....easier is impossible”

Written on: 29/03/2021 by vyHartley43 (1 review written)

Really easy to use, very nice homepage and lot of choise… Read Full Review

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★☆☆☆☆

“Useless company”

Written on: 25/03/2021 by 266Davidson (1 review written)

We booked a car for a week and paid for it the day before, got to the airport on the other side of our flight and discover cars come and picked us up. We got to the office to find out they wanted a $3000 dollar bond and we have been thru everything to try find anything about it, our voucher that was emailed to us was in such a small font no body I asked could read it... Asked for a refund and wouldn't return my money. My partner and myself carried 3 big heavy bags, a nappy bag, a car seat and… Read Full Review

Skisandiego's Comment

Written on: 04/04/2021

First, DiscoverCars is NOT the car rental company at the other end of your flight, they are a BROKER for excess inventory. It is always buyer responsibility to read screen Terms & Conditions prior to booking; the information IS there. For future purposes of selecting low deposit vendors (who will put the heavy insurance sell on you at the counter which you can decline or accept) is a filter selection on the left side of screen - solely dedicated to deposit amount required. Same, another filter box for Insurance to select vendors that include insurance in rate. DIY is always the buyers responsibility. If not able to do so successfully, use a travel advisor. Its time we stopped blaming others for our mistakes and oversights!

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★☆☆☆☆

“Easirent suplier ”

Written on: 25/03/2021 by pmReid145 (1 review written)

Discover recomend easirent car, they are terrible service, terrible instalation, they don´t have the cars reserved and the customer service is terrible… Read Full Review

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★☆☆☆☆

“Terrible company!”

Written on: 24/03/2021 by Gillespie78 (1 review written)

I arrived at the airport the day after I made my car rental reservation and had trouble reaching this company by cell phone (they have no counter at the airport) to be told there was no car available for me because I canceled my reservation. I did not cancel my reservation--this company made a mistake. I needed a large car because I had 8 people with me, and it was spring break (though I was in town for a funeral) so there were hardly any large cars available anywhere else. I had to scramble to… Read Full Review

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★☆☆☆☆

“Beware! Not Free cancelation only some voucher”

Written on: 24/03/2021 by RhettMartin (1 review written)

If there is free cancelation offered it means full refund of a deposit and not some voucher that has expiration date. Just lost my deposit as I will not be using this site ever again… Read Full Review

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