Dishonesty

★★★★☆
4.1 / 5
80% of users recommend this
  • Customer Service

  • Value For Money

Guilani's review of Discover Cars - www.discovercars.com

★☆☆☆☆

“Dishonesty ”

Written on: 25/11/2021 by Guilani (1 review written)

I would like to say that Discover Car is unreliable. Their agent car rental had Agent who could not speak a word of English and forced me to pay extra $500USD for extra insurance, which I declined, as I have already paid the necessary insurance. They asked me to leave the office and cancelled my reservation. Now Discover car customer services is refusing to refund me. 

  • 10/11/2021

    Date of hire (month/year)

  • Fort Lauderdale, Florida

    Country & City of hire

  • Customer Service

  • Value For Money

Cigdem30's Response to Guilani's Review

Written on: 14/12/2021

Totally agree with you.. Anyone wanting to use Discoverycars.com then don’t! They are not reliable and will do everything they can to not to give a refund. I think they blocked me from writing a review on trustpilot so I will comment on everyone else’s reviews to show that I am not giving up!

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Beppe86Rm's Response to Guilani's Review

Written on: 21/12/2021

But Discovercars is not a car rental supplier. If you make a reservation on booking.com and you choose Hotel Royal, you made a reservation on booking.com, but the hotel isn't booking.com - so, the same is for Discovercars.com - it's a website, who is the supplier?

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