Do not trust in DiscoverCars

4.3 / 5
86% of users recommend this
  • Customer Service

  • Value For Money

Reidbg224's review of Discover Cars -


“Do not trust in DiscoverCars”

Written on: 26/09/2020 by Reidbg224 (1 review written)

I already have done several reservations, and this was the least serious company.
First, they accept bookings that they cannot guarantee. I did one reservation for one car at 1 am, and contrary to other companies, discover cars presented available cars for that hour. In order to confirm the availability of the car, I also called to the assistant services before the reservation. They confirm me that I could proceed with the reservation with no worries.
One day after my reservation, the discover cars sent me one e-mail asking for more extra 100 euros to pick the car at 1.00pm.
Naturally, I canceled the reservation. One condition of the reservation was that I could receive my money back until 24 hours before departure.
However, after my cancelation, the company only offered me a credit in future rentals. This is unacceptable, because it was mentioned that we could have all the refund.
So! please, do not book more any service with discover cars. 

  • 01/10/2020

    Date of hire (month/year)

  • portugal

    Country & City of hire

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