Cartrawler is great - Europcar not!

★★★★☆
4.3 / 5
87% of users recommend this
  • Customer Service

  • Value For Money

Yareach's review of Cartrawler www.cartrawler.com

★★★☆☆

“Cartrawler is great - Europcar not!”

Written on: 21/09/2021 by Yareach (1 review written)

Europcar service was horrible, I did not get the car I rented, the staff gave me wrong information and when I wanted to exchange the car I was more than 4 hours during 3 days on the phone, getting always different info. In the end, when they wanted to exchange my car it was damaged and I still could not get the car I hired.
Overall a disaster.
Cartrawler is always great to choose cars but the car rental company would need to stand up to what was booked.

  • 02/09/2021

    Date of hire (month/year)

  • Germany

    Country & City of hire

  • Good

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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