Would not rent again

4.2 / 5
87% of users recommend this
  • Customer Service

  • Value For Money

TanyaHolland1964's review of Cartrawler www.cartrawler.com


“Would not rent again”

Written on: 21/04/2019 by TanyaHolland1964 (1 review written)

Booked through ryanair website after i purchased a flight. Very cheap prices but once you get there it was hard to find the shuttle as there are no signs at airport. Once you get to the rental desk you can wait like normal or pay €18 for skip the line. We did not pay extra and waiting 2 hrs to get to the desk, then learn about all the hidden fees and rudeness of the staff. I think the staff is rude because they have to deal with complaints from customers all day about so many hidden fees so everyone they deal with is frustrated. The whole thing costs double what we expect. Only positive was the car was brand new. Overall we would never go back and youre better off paying more for another rental company with no hidden fees. They also didnt know how to read a canadian drivers license and almost didnt rent the car to us.

  • Customer Service

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