Avoid trouble from this company

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★★★☆☆
3.1 / 5
58% of users recommend this
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  • Customer Service

  • Value For Money

Joemike's review of CarJet

★☆☆☆☆

“Avoid trouble from this company”

Written on: 01/12/2021 by Joemike (1 review written)

I have been charged 184 euros as a fine and a service charge for a 173 cost of 3 days hire. I was not told that the toll sensor was not activated, which their customer service colleague said was supposed to be told. The cost of the toll charges was around 40 I was told. I sent them 2 emails regarding this but they never bothered to reply. I am not surprised that their average rating is just above 1 star. Keep away. The price might entice you, but they make sure you pay later more than what you bargained for.

  • 10/10/2021

    Date of hire (month/year)

  • lisbon portugal

    Country & City of hire

  • Average

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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