CarJet Review

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★★★☆☆
3.3 / 5
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  • Customer Service

  • Value For Money

PeteTurner789's review of CarJet

★☆☆☆☆

“After being stranded at Gatwick after a rescue flight...”

Written on: 28/03/2020 by PeteTurner789 (1 review written)

After being stranded at Gatwick after a rescue flight home from Gran Canaria we booked a car to get us back to Bristol to pick up our own car, money taken shortly after booking and an e-mail was supposed to follow with vouchers and location details for car the next morning. No e-mail was sent and there was no contact number to call them, had to hire another car from SIXT who were brilliant, since returning home many e-mails have been sent with continuous brush off's and "we are looking into it" With the situation we are all in at present i am so disgusted they have not offered a refund.They should be ashamed. STEER CLEAR.

  • 20/3/2020

    Date of hire (month/year)

  • london

    Country & City of hire

  • Customer Service

  • Value For Money

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Jasmine88's Response to PeteTurner789's Review

Written on: 24/05/2020

Hi did you get a refund ? I am in the same position they took 455 for a rental and emailed to say they dont have the car they took my money and heard nothing back

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Jasmine88's Response to PeteTurner789's Review

Written on: 24/05/2020

Hi did you get a refund in the end I am in the same post

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Peteturner789's reply to Jasmine88's Comment

Written on: 24/05/2020

No not even the decency to reply to emails. Going to keep giving them truthful bad reviews which will hopefully stop other people being scammed and also cost them a lot more than if they had refunded my money. Good luck.

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