Small print

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GRAHAMCOSIER's review of CarJet


“Small print ”

Written on: 01/04/2019 by GRAHAMCOSIER (1 review written)

We paid for a car , and took out the extra insurance to cover the excess , only to find out that we were expected to leave a further £1900 to cover the excess , we weren’t in a position to do that as apparently in the small print it explains that you must have a credit card , this left us stranded and stressed late at night in a foreign country and having to arrange alternative transfers .

Upon return I called CarJet , I received ZERO empathy , just told it’s in the small print , so we’ve paid for a car that we never even had , absolutely did not want to listen about a refund , NOT IMPRESSED AT ALL , STEER CLEAR .

  • 24/03/2019

    Date of hire (month/year)

  • Portugal Faro

    Country & City of hire

  • Customer Service

  • Value For Money

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