Small print

Click here if this is your business
★★★★☆
3.5 / 5
69% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

GRAHAMCOSIER's review of CarJet

★☆☆☆☆

“Small print ”

Written on: 01/04/2019 by GRAHAMCOSIER (1 review written)

We paid for a car , and took out the extra insurance to cover the excess , only to find out that we were expected to leave a further £1900 to cover the excess , we weren’t in a position to do that as apparently in the small print it explains that you must have a credit card , this left us stranded and stressed late at night in a foreign country and having to arrange alternative transfers .


Upon return I called CarJet , I received ZERO empathy , just told it’s in the small print , so we’ve paid for a car that we never even had , absolutely did not want to listen about a refund , NOT IMPRESSED AT ALL , STEER CLEAR .

  • 24/03/2019

    Date of hire (month/year)

  • Portugal Faro

    Country & City of hire

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0