WORST EXPERIENCE OF MY LIFE

★★★☆☆
3.1 / 5
55% of users recommend this
  • Customer Service

  • Value For Money

cgMonahan113's review of Capital Car and Van Rental www.capitalcarandvanrental.com - www.capitalcarandvanrental.com

★☆☆☆☆

“WORST EXPERIENCE OF MY LIFE”

Written on: 22/04/2016 by cgMonahan113 (1 review written)

FFS.terrible customer service, made booking over the phone. No email confirmation of booking after several calls FFS. Showed up on the day with a vehicle far too big for holiday destination FFS. Contacted office to be told that had no other vehicles therefore we could not make our holiday. No Apology and they deducted over £500 from my account and I still have not received it back. Issued a formal complaint a week ago and NO RESPONSE. DISGRACEFUL COMPANY .BEAWARE !!!!!!!

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