Good car but confused service

★★★☆☆
3.2 / 5
58% of users recommend this
  • Customer Service

  • Value For Money

Trazu's review of Auto Europe Car Hire - www.auto-europe.co.uk

★★★☆☆

“Good car but confused service ”

Written on: 01/02/2016 by Trazu (1 review written)

We arrived at Poprad airport but could not find a Budget desk, we then called them to be told they would deliver shortly, this was done within 5 minutes, the same in return, we had to call and leave the keys in a box. We were however concerned with the 40 euro each way charge for airport Coll/delivery which was not mentioned throughout the booking process, only when we had paid and printed the voucher, be aware! All in all a good car but not as reasonably priced as expected.

  • Jan 2016

    Date of hire (month/year)

  • Poprad

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

Autoeuropeuk's Response to Trazu's Review

Written on: 03/02/2016

Dear Sir,

Firstly thank you for being a loyal Auto Europe client! We are constantly updating and improving our website display so that all locally paid items are clearly displayed at the bookings stage. I will ensure that your comments are directed to the correct department. Thank you for your feedback.
Regards
Melanie
Auto Europe

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