Poor Service in Reception

★★★☆☆
3.2 / 5
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  • Customer Service

  • Value For Money

JerryLeeUK's review of Auto Europe Car Hire - www.auto-europe.co.uk

★★★☆☆

“Poor Service in Reception”

Written on: 08/12/2015 by JerryLeeUK (1 review written)

Had booked a Mustang, did not want anything else this trip, guy on service desk just checked me in for the Mustang. Walked over to garage and guess what NO Mustangs, we where greeted by a lovely young lady who on hearing my tale and not happy with the check in guy went and found us a Mustang, well done to her as for the check in guy well draw your own conclusions, all he wanted to do was try sell an upgrade.

The young lady made our day and would have given 4 stars but for the check in guy.

Well done 

  • Nov 2015

    Date of hire (month/year)

  • orlando florida

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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