Decent server. Annoyed that break down cover not included.

★★★☆☆
3.2 / 5
58% of users recommend this
  • Customer Service

  • Value For Money

BoabMalone's review of Auto Europe Car Hire - www.auto-europe.co.uk

★★★☆☆

“Decent server. Annoyed that break down cover not included.”

Written on: 12/11/2015 by BoabMalone (1 review written)

Good service.
Really annoyed though that breakdown cover is not mentioned in car listings.
Nor it is mentioned as an extra to buy before you go.
So it's a surprise option that you 'need' to get at the airport, puts a damper on your first day of the trip having to fork out more money straight away.
We were travelling to remote areas so needed the cover.

  • Nov/2015

    Date of hire (month/year)

  • Excellent

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

Autoeuropeuk's Response to BoabMalone's Review

Written on: 26/11/2015

Dear Client

Thank you for your review.

We do try and be as transparent as we can with the car hire providers additional local charges. Your feedback will be passed to our management team so that they can review the information displayed on the car hire vouchers.

Kind Regards
Melanie
Auto Europe

Reply to this comment
Report this review
Was this review helpful? 0 0