Awful service when help is required.

Alamo Car Hire www.alamo.co.uk
★★★★☆
3.7
From 1844 reviews
74.0% of users recommend this

  • Customer Service

  • Value For Money

April123456's review of Alamo Car Hire www.alamo.co.uk

“Awful service when help is required. ”

★☆☆☆☆

written by April123456 on 12/09/2023

Absolutely awful service from USA Alamo. Returned from a trip renting a car from these clowns. To get double charged on tolls. We'd paid cash and they charged our card too.
Sarcastic replies and no refund.
Just awful. Sure they run fine and get ok reviews if no help is needed
Try having an issue and getting it resolved- good luck.

  • Aug/2023

    Date of hire (month/year)

  • Orlando USA

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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Alamocares's Response to April123456's Review

Written on: 14/09/2023

Thanks for your comments. If there is anything we can do to help, please email us with your contact information, reservation or rental agreement numbers and all the details of your experience. Many Thanks, -RA

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April123456's reply to Alamocares's Comment

Written on: 14/09/2023

We have been in contact. To no avail.
Duplication not refunded.
Hence the awful reviews. Reservation code:1441212054

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