Paid twice total insurance cover - no refund

Alamo Car Hire www.alamo.co.uk
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NLagartixo's review of Alamo Car Hire www.alamo.co.uk

“Paid twice total insurance cover - no refund”

★☆☆☆☆

written by NLagartixo on 09/02/2022

I rented a car with total cover insurance and when I arrived in the airport the rental company said to me that the total cover was not valid for them so I needed to pay it twice. Since I was traveling for almost two days I didn't want problems so I thought to solve it later. None of 2 companies made a refund. discovercars or Alamo.

  • 22/02/2022

    Date of hire (month/year)

  • Florianopolis Brazil

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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Alamocares's Response to NLagartixo's Review

Written on: 14/03/2022

Thank you for your review. If you can provide a few more details, we would be happy to look into this further for you. Please email care(at)alamo.com with your contact information, your reservation or rental agreement number and the details of your experience stated above. -KB

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