written by 214Lewis on 02/01/2021
We were given a damaged car, but told this damage was too small to be registered. Upon returning the car, the young manager there told us this was fine, we would not be charged for the damage, and refunded our deposit. One month later a huge bill for nearly £900 arrived. Our queries were stonewalled, and we were treated appallingly. More customers need to make official complaints to stop this from happening again and again. I am still reeling from this experience, and will not give up until this matter is resolved satisfactorily.
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Alamocares's Comment
Written on: 12/01/2021
Thank you for your review. If you can provide a few more details, we would be happy to look into this further for you. Please email us with your contact information, your reservation or rental agreement number and the details of your experience stated above. - ED
Alamocares's Comment
Written on: 12/01/2021
Thank you for your review. If you can provide a few more details, we would be happy to look into this further for you. Please email us with your contact information, your reservation or rental agreement number and the details of your experience stated above. - ED