Babies at risk

3.8 / 5
74% of users recommend this
  • Customer Service

  • Value For Money

Boy1234's review of Alamo Car Hire


“Babies at risk”

Written on: 15/07/2019 by Boy1234 (1 review written)

My son in law hire a car on the 3/7/19 we picked it up in bologna airport . My daughter had a 7 weeks old baby and 2 year old .before drove off we told the man that it had a flat tyre . He said its low pressure . We wasnt happy and said we want another car . He said go to service station and pump it up . We drove for miles didnt find one . But we was at our villa . So my son in law called this company Alamo and said we cant change it . Change to the spare tyre . We couldn't use the car through our holiday . We returned the car on the 10th July 19 and we said we was told we get a refund . To be honest I was so scared in that car and for my grandchildren. When we returned to the UK. My son in law was told he is being charged for the puncture of 180 pound and if he dont pay in 48 hours bailiff at his door... disgusting how they put my daughter myself and 2 babies at risk driving the scary roads and tunnels to Tuscany with a flat tyre knowing we wouldn't leave then got told to get air in the tyre ... I would never recommend this company and they are lucky my family and myself were not killed through there crappy cars

  • 3/7/19

    Date of hire (month/year)

  • Italy . Bologna

    Country & City of hire

  • Poor

    Condition of vehicle

  • Customer Service

  • Value For Money

Report this review
Was this review helpful? 0 0