Air auto - Faro not recommended

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MariamCarlson278's review of Air Auto Portugal airauto.pt

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“Air auto - Faro not recommended”

Written on: 16/05/2022 by MariamCarlson278 (1 review written)

We hired a car at Air Auto via our travel agency. Once we arrived in the early morning you have to pay an additional fee of €40 because they say it is an "extra day " you hire.

Obviously once returned the car they found "damage" on the tire, I made photo's before but made a misstake not to detail it is as much as possible. Normally a new tire (if needed anyhow) you pay maximum €100. At Air Auto you pay €250, do the math yourself.

Extra Warning: Do not let them "upgrade" your car. You will pay for it afterwards. They tried to charge us based on the upgrade of the car (E), while we hired originally a C class.

Additional note customer service: They are not scared to leave you in the middle of the sun with a BABY to make you pay.

Stay away and rent a car via the regular an known car rentals, the price will be a bit higher but the (after)service is much better!

  • 05/2022

    Date of hire (month/year)

  • portugal

    Country & City of hire

  • Customer Service

  • Value For Money

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