London Ticket Exchange - www.londonticketexchange.com

London Ticket Exchange - www.londonticketexchange.com

User reviews
1.8

Customer Service

2

Ease of ordering

2.2

Selection of tickets available

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London Ticket Exchange - www.londonticketexchange.com

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London Ticket Exchange - www.londonticketexchange.com
1.89 9 user reviews
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178%
1.8

Customer Service

2

Ease of ordering

2.2

Selection of tickets available

User Reviews

Guest
1

Selection of tickets available

1

Ease of ordering

1

Customer Service

Do Not Touch With Barge Pole ! No Email Confirma

Do not touch with barge pole !

No email confirmation. No customer service. Phone charged at 11 per second whilst recorded voice stated phone not available.

Unable to locate country where website based. Owner details completely hidden.  

No tickets for the event at any time. Event date now passed and money lost. In process of back charging but no guarantee of refund.

To state the obvious. Get your tickets elsewhere.

Guest
2

Selection of tickets available

1

Ease of ordering

1

Customer Service

Rip Off Merchants!

I like everyone else here ordered 2 tickets from them and managed to get in touch only 3 times and each time they told me someone would call back and I never got any call backs, then the website and the telephone number went out of service and you can't get hold of them at all now. My credit card company said I have to wait until event is over, and then I can claim my money back.

It is disgusting they can do this to people, I will soon report them when my tickets do not turn up and get a crime ref No. for my credit card company. I hope they rot in Hell!

Oliver65
2

Selection of tickets available

2

Ease of ordering

1

Customer Service

Lte Tickets For Tt

LTE have had our money for months now and still not received the 3 tickets ordered for Take That at the O2 soon. This was meant as a surprise for our daughters birthday....now ruined. Have any fellow TT fans had their tickets from LTE ?

2
gOliver65

Hi...still no tickets, supposed to go on Friday night, looking unlikely!! I paid on a credit card so have contacted them as it should be covered by Section 75 of Consumer Credit Act 1974. Hope to get a refund using this but obviously doesn't refund the heartache and disappointment!!

a.jones61

We ordered two TT tickets. Like you they had our money but no tickets. I really think that the whole system needs looking at

a.jones61

Do Not Use !!!!

Bought two Take That tickets from London Ticket Exchange £311 had no tickets but they had my money. I have tried to email they do not reply their phone isn't working. Do not use them

I won't let this matter rest

IanSemple

Do Not Use

Bought 6 seats for Take That £1162.00 money went out but no tickets

you can not contact them by email or phone as its not connected. I feel a plonker and this is the last time I will buy tickets online

I travel a lot and I have an address in Spain for them so being the sort of man that does not like to be ripped off I will be visiting them with some friends in the near future

Ian From Shrewsbury Shropshire

2
SophieJW

Hello, i have the same problem. i bought tickets to see Take That for their tour, what have you now done to get your money back?

a.jones61

Hello

I bought tow tickets to see Take That £311 I didn't get them either and can not get in touch with London Ticket Exchange. It is time that there were better controls on ticket selling. I think we should all unite on this

Ann West Midlands

OfficerTrubshaw

Reported To Credit Card Company To Claim Money Back

I only ever received info when my money was taken - into an offshore account. I immediately contacted them through their website and received no feedback. The telephone number is not in service.

I have contacted my credit card company and they think it is a fraudulent site so luckily we can claim our money back,

DO NOT USE!!

fleetwoodmacfan
1

Selection of tickets available

2

Ease of ordering

1

Customer Service

Unable To Contact

I have ordered tickets for a concert in May 2015 - have tried on several occasions to contact LTE and the phone number has been disabled. They are not responding to my emails or on their official website. I typed in a question and it stated that someone would contact me shortly. This never happened and I have tried on several occasions.

What does this say about the business? Has anyone else had any problems and should I expect to receive the tickets in time for the concert?

1
OfficerTrubshaw

Same thing happened to me. Did you ever get your tickets?

DavidGillingham
5

Selection of tickets available

4

Ease of ordering

5

Customer Service

Man United Tickets

I would like to thank the staff at LTE for the great seats for Chelsea v Maribor

1
IanSemple

I take it you work for them !!!

chelseasa

Thank You!

Just want to say thanks to the guys at londonticketexchange I took a risk and saw them on top of google, I bought 4 Chelsea v arsenal, I was sceptical as I could not find any reviews for them, however, held my breath and bought them after talking to a helpful advisor, received them the next day and had a great time

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Q&A

pussycat100

When will I get my tickets? Booked in December 2014 to see Fleetwood Mac at the O2 next week. No tickets have arrived and I don't think they will. The website is closed, phone line is down and no way of contacting the company.

This is a total letdown and I wished I had never used them I will definitely think twice next time before booking any gigs. 

2
pussycat100

Have also reported it to my bank but thats not the point as we wanted to see the band more than anything. Its such a letdown and people like these should not be allowed to get away with it. Hope you get your money back officertrubshaw..

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