Posh Eyes - www.posheyes.com

I ordered a wrong size which is my fault. The optician informed me that they are unable to authorise retuern as per their t&c on the website:

'Prescription glasses are customized products, and hence we do not normally accept returns or refunds of prescription glasses, or parts thereof. Once assembled, we are unable to resell as new prescription glasses or any of their constituent parts (including a frame without prescription lenses). Furthermore adding and removing lenses to/from a frame carries inherent risk of damage to the frame, potentially rendering it unusable.'

So, if you order from them, and you are not happy with the purchase, it is your fault as Posh Eyes Optitians clearly stated in t&c that, what could be translated to, they could not care less about your satisfaction from purchased glasses even if they wanted to. So if you are unhappy with the glasses you purchased from Posh Eyes you can buy a new pair or two from them. Brilliant!

Excellent service from start to finish. So pleased that I didn't do my usual of going to a high street opticians where they try to sell you frames & lenses that you do not want or need. I ordered from Posh Eyes, three designer frames and lenses and I had a pair of my sunglasses reglazed.I decided to travel from Kent to Posh Eyes near Oxford, to ensure the exact fitment. The person I dealt with was as delightful in person as he had been on the phone. He was very attentive and the order was fulfilled satisfactorily and on time. Like many others that have left positive feedback for Posh Eyes, I am pleased to add my name to the list and I have no hesitation to highly recommend them. This is certainly not my last order and I will be returning in the future. Thank you to this person for a first class service.

Ordered ray ban optics with ray ban lenses where the etching is put onto the frames. Wow amazing service from the person I dealt with and they arrived so quickly having the ray ban lenses which are fantastic, well worth the little extra. I will be back in the future and highly recommended to everyone. Thrilled with my glasses!

Highly recommended.

Kind and dependable staff.

I purchased Silhouette Style Shades Clip On. Although I have a somewhat old model eyeglass frame and I do not know the frame number, they efficently select the exact clip on model for me.

After months of searching for frames which suited me, I eventually found some in a high street optician which I thought were nice but very expensive. I looked and found the very same frame which was £100 cheaper on this site . I called and spoke to Posh Eyes who were very nice and helpful. I was unsure which lenses to choose, and he took time explaining about all the different lenses. I was also surprised to learn they supplied transitional lenses in the thinnest form of 1.74 which were not offered in the high street but were also about £150 cheaper than prices that had been quoted to me for thicker lenses. I told them that I needed them quickly as I was going on holiday and within a week they arrived. I would highly recommend this site to anyone seeking great, quality frames, great service and a great price!

I initially complained to Posh Eyes as I thought my contact lenses had not been delivered at my work, whilst it was actually reception that had not let me know.

Posh Eyes were extremely helpful. They delivered a second pair at my work, and since I thought I had not received anything after that second try, they suggested to deliver at my home address.

Thank you and sorry for the hassle Posh Eyes, that was a remarkable customer service.

I was a complete novice at buying snooker glasses, and I was very impressed by easy it was - at the same time as sending my prescription to Posh Eyes I had some ordinary glasses made locally to the same prescription, and the optical results are identical.

There was lots of information about the progress of the order, and the glasses were delivered well within the advertised time.

Posh Eyes were a pleasure to do business with and one man was amazingly helpful. Bought my reading and sunglass frames online from Italy and sent them to Posh Eyes for reglazing. They were ready and sent back to me in just a week! I was a bit nervous about using an online company rather than the high street stores but I shouldn't have been worried at all. I am thrilled with the results - got the frames I wanted for £200 less than I would have paid. Communication was brilliant and he clearly explained the best lenses to suit my needs. I would definitely consider using them again in the future.

First class service from start to finish. Unlike most web companies, telephone advice was readily available. I saved over £200 on my Prada glasses and thoroughly recommend Posh Eyes. With it being a web company I was dubious at first, but I am so impressed with the efficiency of service. My glasses arrived within 12 days of placing the order, which was great seeing as I had to have the extra thin lenses, they arrived exactly on the day I was expecting them. I cannot recommend Posh Eyes enough.

I would highly recommend Posh Eyes. I like to wear rimless spectacles but the ones in the high street opticians were too large for me, as a smallish lady, so I contacted Posh Eyes. They asked me what shape I would like and they made a pair of rimless glasses for me with very light metal frames. They were perfect for me. (I was very pleased that they took the trouble to check my prescription before going ahead with the order as I made had an error with this.)

I say the glasses were perfect because, unfortunately, I damaged them by sitting on them. However, I contacted Posh Eyes again and within less than a week received a duplicate pair. And, of top of getting the glasses I wanted, and very quickly, they were very reasonably priced.

From my experience, Posh Eyes provide a highly professional, personalised service at a very competitive price.