EyeKit - www.eyekit.co.uk

EyeKit - www.eyekit.co.uk

User reviews
2.4

Customer Service

3.4

Quality of website

3.3

Value For Money

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EyeKit - www.eyekit.co.uk

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EyeKit - www.eyekit.co.uk
3 8 user reviews
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2.4

Customer Service

3.4

Quality of website

3.3

Value For Money

User Reviews

veholmes
1

Customer Service

2

Quality of website

1

Value For Money

Wrong Item Sent, Ignoring All Attempts To Contact Them

What they sent out was not what I ordered and paid for. Have tried contacting them repeatedly over the last two weeks by email, social media, website and phone but have just been ignored.

Avoid - not worth the hassle

Kyeman
1

Customer Service

5

Quality of website

5

Value For Money

Happy

Besides the absolute non communication back from the eyekit staff, I AM VERY VERY HAPPY with the product. This was the only company I found that could do exactly as I asked for. Will very much Recommend. And I definitely will use them again. Cheers

RONF65
1

Customer Service

1

Quality of website

1

Value For Money

Avoid Like The Monkeypox

AVOID LIKE THE MONKEYPOX

Read all negative reviews before using this company. He advertises stock that no longer exists, yet takes payment and does not inform you of the issue until you ring and ask. When my replacement item arrived it was faulty and needed a replacement part, but after 4 emails that remain unanswered, and numerous phone messages left that also receive no answer, I will now resort to a visit in person to get this rectified. It's a shame companies still operate in this way, especially during these hard times. Avoid like the Monkey Pox.

MickWhelan
5

Customer Service

5

Quality of website

5

Value For Money

Caterpillar Frames.

Excellent Value and Service. Eyekit were very helpful.

The frames were less than half the price that I was quoted by an Optician in Dublin.

Tmwmad
1

Customer Service

1

Quality of website

1

Value For Money

Totally Unprofessional

Terrible service. Ordered two pairs of glasses frames only and paid extra for next day delivery. I heard nothing from them for 5 days. When I contacted them they informed me frames were out of stock and to pick different frames. Totally unprofessional. Had I not contacted them I would still be waiting. PayPal dispute opened for refund.

olivierfish
3

Customer Service

5

Quality of website

5

Value For Money

Very Good Service, Happy Me

At first i was hessitant, because google put the autoreply in my spam box, and i wasnt sure if it was trustworty because the site doesnt exist so long.

But i took the shot, the prices were verry good, the choices in different quality glasses are huge, and the site is verry professional.

Just recieved my glases and they are perfect.

So i would recommand everybody.

Only thing i would suggest theowner of thesite, is to incluse abit more feedback once you have done the payment, but i'm unsure of this because google sends the mails to my spam, so its possible i missed some mails inbetween.

Kind regards

Guest

Unacceptable Unethical Practise

Ordered my glasses. 5 days later still no confirmation of dispatch.

rang to ask why the delay. Told they're not in stock, 2-3 week wait. They take your money immediately eventhough not in stock. Very unethical behaviour. I DO NOT RECOMMED U USE THIS COMPANY

lesleyt
5

Customer Service

5

Quality of website

5

Value For Money

This Is How Internet Buying Should Be !

Having 'burnt my fingers' a couple of times buying things on the internet, I'm always hesitant to buy online from a company for the first time especially as I couldn't find any reviews for them.

However, I decided to give EyeKit a go as they had the specs I wanted at HALF the price I could buy them from my opticians, INCLUDING far superior lenses too !

The website also gave a real landline phone number, so I thought I'd call to ask how long I should expect delivery to be and to get a feel for who I'd be dealing with. A real person was happy to answer my questions (always useful if things do go wrong), so I placed my order and DELIGHTED to have received my glasses on Saturday morning.

GREAT glasses, FAB price and EXCELLENT service. Will definitely use again.

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Q&A

fabione71

I wanted to ask if the sunglasses are 100% original?

Thank you.

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