Space Ship - SpaceShip.com

Space Ship - SpaceShip.com

User reviews
4.8

Content

4.8

Customer Service

4.8

Ease of Navigation

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Space Ship - SpaceShip.com

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Space Ship - SpaceShip.com
4.2 5 user reviews
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4.8

Content

4.8

Customer Service

4.8

Ease of Navigation

4.8

Ease of Set Up

4.8

Ease of Use

4.5

Quality

4.8

Quality of website

4.8

Value For Money

User Reviews

prinkhan
4

Value For Money

4

Customer Service

4

Quality of website

4

Ease of Set Up

4

Ease of Use

4

Ease of Navigation

4

Content

3

Quality

Worst Experience with Hostinger

My Experience With Hostinger When I first purchased my domain and hosting from Hostinger, I expected to start building my website smoothly and grow it with SEO over time. What I didn’t expect was to face a nightmare caused by something Hostinger never disclosed: the domain I bought was expired and came with hundreds of toxic, spammy backlinks from its past. As a result, despite spending months of effort, countless hours, and thousands of dollars on tools like Semrush, Ahrefs, and even custom tools development, my website’s SEO collapsed. Google impressions went from over 100 cliks day to zero overnight, and when I tried to get help from Hostinger support, I only received misleading responses and blame-shifting. Hostinger’s Misleading Advice When I contacted Hostinger about the SEO collapse of my website, their response shocked me even more. Instead of admitting their responsibility for selling me an expired domain with spammy backlinks, they told me: “We always recommend customers perform a basic SEO check or domain history review before purchasing previously owned domains — tools like Ahrefs (free version), Moz, or Wayback Machine can help assess this.” Now let’s pause here. First: How can you expect a customer who buys a $10 domain to spend $200+ every month on SEO tools like Ahrefs or Semrush, just to check if the domain is safe? Second: Hostinger even mentioned an “Ahrefs free version” — but the truth is, Ahrefs does not have a free version. This shows they don’t even know the basics of the tools they’re recommending. Third: If expired domains carry such risks, isn’t it the responsibility of the registrar (Hostinger) to disclose this upfront before selling? This response felt like they were mocking their customers — shifting all the blame onto me, while hiding their own lack of transparency. The Domain Expired Drama When I purchased my domain from Hostinger, I trusted that I was buying a fresh and safe domain name. Nowhere during the purchase process was I informed that the domain had a past history — including expiration and spammy backlinks attached to it. After months of hard work, I later discovered that the domain’s poor SEO reputation was the main reason my website could not grow. Instead of taking responsibility, Hostinger’s support team simply shifted the blame to me, saying I should have done a domain history check before buying. This is misleading. If a registrar is aware that expired domains may come with harmful SEO baggage, then it’s their duty to clearly disclose this risk upfront. Customers deserve transparency, not surprises after investing their money and time. 2. The Delay and Irrelevant Replies Drama One of the biggest frustrations was the constant delays. Every time I raised the issue, Hostinger’s support would say things like “Please wait 24 hours, we will email you soon”. But when the reply finally arrived (sometimes after 5–6 days), it had nothing to do with my actual problem. Instead of addressing the expired domain and spam backlinks, they kept talking about WordPress bots, website security, and spam protection — issues that were never part of my case. This felt like a deliberate attempt to waste time and avoid accountability. 3. The “Blame the Customer” Drama Instead of accepting responsibility, Hostinger kept saying “It is the customer’s responsibility to check the domain history before purchase”. But how can a new user, buying a $10 domain, be expected to spend $200+ on SEO tools like Ahrefs or SEMrush just to verify if the domain is clean? That logic is misleading and unfair. Hostinger said: “As a domain registrant, it is your responsibility to research the domain you want to register before registering it.” “It is expected by default that a customer does research on the business or domain name before registering a domain name.” “We always recommend customers perform a basic SEO check or domain history review before purchasing previously owned domains — tools like Ahrefs , Moz, or Wayback Machine can help assess this.” Conclusion I invested hundreds of dollars and months of effort into building and improving my website — from SEO tools like Semrush and Ahrefs to hosting, domain, and even creating custom tools for my project. But in the end, instead of support, I received delays, irrelevant replies, and blame shifted onto me as the customer. Hostinger’s final “solution” of offering just one week or one month of hosting felt like a joke compared to the actual time, money, and energy I lost. A customer should never be left in the dark, especially about expired domains with spammy backlinks. Transparency and honesty are the minimum expectations — and sadly, they failed in this case.
IvoFrancisco
5

Value For Money

5

Customer Service

5

Quality of website

5

Ease of Set Up

5

Ease of Use

5

Ease of Navigation

5

Content

5

Quality

No tech headaches.

I’m so glad I found your transfer offer — it was the perfect solution at the perfect time, and I’m thankful for every bit of it. If you’re looking for speed, reliability, and simplicity — go with Spaceship. Your AI assistant has taken the guesswork out of hosting and turned complex admin tasks into simple conversations — I honestly can’t thank you enough! No tech headaches. Solid five stars!
PaoloAlbanesi
5

Value For Money

5

Customer Service

5

Quality of website

5

Ease of Set Up

5

Ease of Use

5

Ease of Navigation

5

Content

5

Quality

Five stars from a happy customer!

Excellent value for both domain registration and hosting. Everything is smooth, fast, and secure. The control panel is user-friendly. Thank you for integrating such a reliable and friendly AI assistant — it’s a huge upgrade from traditional support options and truly enhances the platform. Five stars from a happy customer!
LuisAngel
5

Value For Money

5

Customer Service

5

Quality of website

5

Ease of Set Up

5

Ease of Use

5

Ease of Navigation

5

Content

5

Quality

Fair pricing.

Zero security worries. SSL and backups included. Couldn’t be safer! I’ve used multiple domain registrars, but Spaceship is by far the best. Fair pricing and great customer service!
Rafenson
5

Value For Money

Have Been Happy From Day One.

Spaceship is a reliable web host. For the new user also the online help section is very useful and overall the marketing suite they have is much better than those on offer elsewhere. The features they offer are perfect for website owners of all levels. It’s great knowing I can upgrade as my site grows.

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