Fantastic support team 24/7

★★★★★
4.5 / 5
92% of users recommend this
  • Value For Money

HGardener's review of Storm Internet www.storminternet.co.uk

★★★★☆

“Fantastic support team 24/7”

Written on: 17/02/2021 by HGardener (1 review written)

Okay so Storm do not have a technical support phone line but with 24 hour ticket system with great knowledge and friendly support that gets your concerns and problems supported/solved quickly who cares.

Sadly I had to use them recently when there was a error on my page which although was not down to them they still helped and worked through the night to get it resolved, not many UK people be putting their heart into helping someone at near 3am!
Most of my tickets were answered by one or two advisers but they both knew what they were doing and seemed to communicate well with each other and myself.

Overall I have been on a dedicated server with Storm Internet for coming upto 3 years and honestly have no major issues with them, downtime has been small, they always communicate with any updates or problems, Staff all friendly and generally a company who seems to care

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