Jolt.co.uk - www.jolt.co.uk Reviews

★★★★★
4.8 / 5
96% of users recommend this
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Latest Reviews

★★★★★

“First class support”

Written on: 19/06/2020 by justlew (1 review written)

Recently migrated a reseller account from Heart Internet to Jolt. Much better price and found support and response times from Jolt to be first class. The migration was taken care of by the team at Jolt and a few minor technical issues were dealt with extremely quickly by the tech team at Jolt. Really can't recommend them enough!… Read Full Review

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★☆☆☆☆

“Bad support and can't login to server”

Written on: 25/05/2020 by nathanq (1 review written)

I purchased a dedicated server from them then realised there was no access to reinstall the server's OS, shutdown, restart anything I did not have access. I only had access to SSH I was not happy about this from the start and then there were issues with my website loading someone elses website instead of my website when I tried to visit my website. I can't login to my server and I have contacted their live chat support about this and other things and they are so rude and they have no respect… Read Full Review

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★★★★★

“Very Helpful”

Written on: 04/05/2020

Jolt is a great company and has very good uptime. When ever I have an issue the chat 24/7 is there to help and I get my sites fixed on the double. thank you Andrey… Read Full Review

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★★★★★

“Fantastic!”

Written on: 23/02/2020 by Rebs0123 (1 review written)

I signed up to Jolt about 3 months ago because of the cheaper deal. I was a bit sceptical about the virtual assistance, but I'd read a few positive reviews and decided to go for it. I have not been disappointed! The live chat is great for quick questions, the staff are always helpful and polite. For more technical queries it's simple to raise a ticket and my queries have always been resolved within half a day at the longest. I feel like I'm always on their case, but they are so welcoming and… Read Full Review

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★★★★★

“Responsive customer service,”

Written on: 31/01/2020 by n096150 (2 reviews written)

I've been a Jolt user for several years, and although was requested to leave a review by the customer service agent, I thought a good review was due. They are always responsive, and have quickly and efficiently dealt with any challenges I've had. The most recent being migrating the email system to google along with the my historic email account history. Many thanks Jolt… Read Full Review

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★☆☆☆☆

“Impossible to leave”

Written on: 22/01/2020

Jolt is holding my domain hostage. There is no way to transfer a domain out from the client portal and I have been told I have to deal with the billing department. The billing department has on three occasions avoided the question and instead asked if they could retain my services. I do not wish to keep my hosting with them and simply want to transfer my domain away but am unable to do so. Their billing department has so far only replied to my emails after 17:00 in the afternoon and when I then… Read Full Review

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★★★★★

“Simply the best”

Written on: 19/01/2020 by madragoa (1 review written)

I've experimented other hosting companies before, and now I work exclusively with Jolt, as they have the best costumer support a user can ask for. They are very kind, quick, professional and effective solving all the issues, sometimes in a question of minutes. I strongly recommend Jolt for any small or medium web projects. And maybe for a big project, too, but I don't have one of these, for now… Read Full Review

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★★★★★

“Fantastic support team, I wish I'd found Jolt years ago!”

Written on: 18/01/2020 by 355McCall (1 review written)

I've been hosting customers websites for 20+ years and I recently decided to transfer everything over to Jolt Hosting. I'd be expecting this to be a slow and tedious process but with the help of Jolts support team, it was a walk in the park! I've previously had accounts with other large hosting companies, e.g Heart Internet, 20i and Fasthosts but Jolt are by far superior. Their dedicated support team, UK hosting facilities and easy site transfer is why I'll be sticking around! Thank you team… Read Full Review

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★★★★★

“Lovely service and fast support”

Written on: 02/10/2019 by mohamedalioui (1 review written)

It's been 4 years since I signed up with Jolt and I could not be happier. Before jolt I always contacting support for basic problems but I could not got them sorted out. I have many websites that I manage and my clients' business is very sensitive to downtime, so I decided to signed up for a reseller account. Since then, no customer has ever complained about the hosting service. This helps me brag that my service is error free and could sell even more myself. If you are hesitant, I recommend… Read Full Review

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★★★★★

“Looking For UK Web Hosting? Best Hosting Is Jolt!”

Written on: 21/09/2019 by InternetMarketing247.com (1 review written)

We've been doing internet marketing, affiliate marketing and search engine opiimisation since 1999 and as a result have used a number of hosting companies over the years, to host our clients' and our own web sites. We have had some appalling experiences in the past, with other companies. We were lucky enough to come across JOLT.co.uk some years ago and have never looked back. We have always found JOLT.co.uk to be very friendly, helpful and professional. Their servers are fast and reliable and… Read Full Review

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★☆☆☆☆

“False Advertising”

Written on: 22/07/2019 by Akufu (2 reviews written)

Having signed up for Reseller Hosting from this company, I am more than disappointed. This is for several reasons; * They claim to be a UK-based company but are in fact in the Ukraine. * Their 24/7 Live Chat and support has been offline for the majority of the weekend and overnight. * When you manage to speak to live chat they are not much use. * Their servers are poorly configured and when provided with evidence they simply blame the customer. * Over 12 hours to respond to a 'missing… Read Full Review

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★★★★★

“Excellent Service”

Written on: 06/06/2019 by domvitzthum (1 review written)

I cant fault Jolt at all. I moved from Heart Internet as I was having massive issues. Jolt managed to solve all of these and put my mind at rest. I have been with them for 3 years now and everything is fine. What sets them apart from the rest is the instant chat support. No more waiting around for tickets to be answered. Instant help when you need it. Thanks guys… Read Full Review

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★★★★★

“Great support, and they throw in extras if you ask”

Written on: 11/05/2019 by mikesapsard (1 review written)

I have used Jolt since before they changed their name to Jolt. They always reply within about 30 minutes, and usually within about 10 minutes. When I wanted to use Let's Encrypt to get free SSL support they enabled it within an hour or so. When I needed an extra FTP account, they enabled unlimited FTP accounts. When I have badly damaged my Wordpress they have recovered it from backups for me. I am a very happy customer… Read Full Review

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★★★★★

“Quick and efficient customer care”

Written on: 03/04/2019 by bencarlin (1 review written)

I had no problems when using this services for my website hosting. However, I ended up moving to Squarespace because I needed a more intuitive CMS than Wordpress. The Jolt customer support were great and guided me through the transition, cancelling my Jolt subscription and revoking and invoice that was generated before I had made the cancellation. Very helpful and would highly recommend this company… Read Full Review

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★★★★★

“Excellent!”

Written on: 25/03/2019 by Zooey123 (2 reviews written)

I've had my personal website with Jolt for some years and they have never failed to impress. I once lost everything due to a silly problem with a drag and drop site creator and after a quick chat, they had all my files and folders restored in about 20 minutes. Later when I moved over to WordPress, a small request for information ended in them not only giving me what I asked for, but they also installed WP and set up my username and password. I had nothing left to do! I recommend them on a… Read Full Review

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★★★★☆

“Always willing to help despite issues they may have caused”

Written on: 25/03/2019 by FootmanJ (1 review written)

Whta makes a company worth their salt is that they are helpful in times of need. And Jolt certainly are one of those companies. Whenever we have had problems, they have always been supportive, even when one of those problems was caused by themselves. I'm happy to keep using them and to recommend them. … Read Full Review

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★★★★★

“Reliable service for many years”

Written on: 25/03/2019 by Stephen1234112 (1 review written)

The servers Jolt provide have been reliable with near perfect up time over the last 4 years. Good selection of features and decent performance. When I do have an issue support are very good… Read Full Review

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★★★★★

“Best Hosting Service Out There!”

Written on: 24/03/2019 by IMarket247 (1 review written)

I have several accounts with Jolt and am very happy with their hosting reliability. Access to their support is excellent. There is always someone available to chat online, if you have any support issues or questions. I have been in internet marketing and affiliate marketing for nearly 20 years and Jolt are by far the best web host I have used. They provide excellent value for money, considering the high level of service that they offer. Highly recommended! … Read Full Review

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★★★★★

“Excellent Hosting & Customer Service”

Written on: 24/03/2019 by elTilley295 (1 review written)

We @ Aqar Company are using Jolt service since long time. They have good plans and best service is provided. If any issue faced and contacted Customer service , they solve the issue within no time. I would recommend Jolt Histing service to everyone. Many Thanks… Read Full Review

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★★★★★

“Excellent support and value for money”

Written on: 24/03/2019 by YorkshireNow (1 review written)

I have been with Jolt for many years and now use for all my website projects. Superb value for money and support is always fast and friendly. The Sparkle plan is probably the best value for money hosting plan you will find on the internet… Read Full Review

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