Impossible to leave

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Guest's review of Jolt.co.uk - www.jolt.co.uk

★☆☆☆☆

“Impossible to leave”

Written on: 22/01/2020

Jolt is holding my domain hostage. There is no way to transfer a domain out from the client portal and I have been told I have to deal with the billing department. The billing department has on three occasions avoided the question and instead asked if they could retain my services. I do not wish to keep my hosting with them and simply want to transfer my domain away but am unable to do so. Their billing department has so far only replied to my emails after 17:00 in the afternoon and when I then reply I get a message back stating their offices are only open until 16:00. There is also no phone number to contact them.

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