You can enter a service request in and most of the time it will be answered within minutes. No need to sit on the phone for hours on end only to end up talking to someone in Bangladesh offering technical support help. I had some questions about setup - Glowhost support helped me a lot and was very patient. It is always fast and helpful. Also quite reliable. Fast servers. I have web site and some web applications on the server.

I can express the point that Glowhost offers excellent stuff for open source project like Joomla, Mambo, Wordpress, Drupal, etc. and good prices and tutorial for all level´s knowledge people. I raised lots of tickets as I had never moved hosts before and needed some help. Their customer support was very helpful and explained everything we needed to know.

I was up and running my site in twenty minutes. The value-added services – Magento eCommerce, email management – has made the experience nothing but positive! Glowhost is an amazing web hosting provider. Why I was with my previous host for the past year is a total puzzle to me. They don't have one-tenth of the customer service that Glowhost web host has. Thanks again! You are my hero!

Great job, Glowhost! You'll get all the help you need from the very beginning of your relationship with these people, and at a remarkably competitive price. I am very happy with the performance of my sites there. They even re-installed my content management system for me after they found out the problem I had stemmed from me installing the wrong version. Great features.

I wanna say that Glowhost did all the work for me - they offer a free migration service. I had no website downtime nor lost any e-mails. Server uptime is great and speed connectivity is nice.

Our web designer suggested Glowhost website hosting deals and we're very glad that he did. Everything from selecting the hosting package, purchasing SSL certificate and dealing with various queries, both technical and nontechnical have been painless and free from any obstacles.

The move itself was painless. Good job, thank Glowhost experts. All the technical support staff is extremely friendly and you will be definitely satisfied with the replies and helpful hands of these guys.

So I am still very happy with Glowhost Web Hosting Services. It was not so easy for me to find such a stable hosting service. The availability of both live online support and phone support is fine. As far as uptime, it is very good. I have monitoring software for keeping uptime statistics and so far the uptime is unparalleled. Happy with them.

I decided to try Glowhost SSD Hosting after seeing the high marks it received on this site. As long as they keep up the current level of service, I don't think I'll ever use another low-cost shared host ever again. The technicians reply almost immediately. Even the supervisor responded within a couple of hours, when I was told it would take an additional 24 hours. The techs are great at helping you resolve your issue and give a quick follow-up to make sure you're ok. I am a happy customer and would recommend them highly.

Glowhost rocks! The support and service have been excellent, even to the point of a courtesy e-mail to inquire if any help or advice can be given. There are no hidden traps or fees. You can't beat the price, the support is wonderful and quick, they love giving their users, all sorts of webmasters.

They are fast giving back answers to my queries. These guys are really good. I have been hosting with many other providers. I was searching for a company like this. Their hosting is based on SSD storage, so you will be pleased with the speed! Recommend Glowhost web hosting to other webmasters and newbies.

The best in Glowhost provider is support, always honest and pretty fast, usually answered within half an hour and solved within the day. They have demonstrated great skills in server and crisis management. And their pricing has been extremely good for me throughout.

Rates are really affordable and you really should take a look at them if you want to create a site or transfer from an old host! Glowhost claims that their support is the fastest in the world might well be true. The uptime is outstanding and the host places emphasis on systems administration. The add-ons work a high percentage of the time.

I've been with Glowhost shared hosting service for over a year. Running my 2 Joomla sites. The customer support here is amazing. I'm not even a customer yet (will be shortly now) and I still received instant and helpful customer support for all of my questions.

Might upgrade to a root server soon and I will definitely stay with Glowhost. No complains about stupidity of the questions or late time (you know, several conversations went past midnight - great plus to their support service). High 99% uptime and very fast servers.

My site has been upgraded to the latest version of phpbb plus phpbb security mod. Glowhost offers everything for both the low level user up to the high traffic corporate sites. The problem I had was resolved quickly and was made out to be far less than it could have been.

I found Glowhost control Panel and one-step installation plugins (Wordpress) and streaming very useful for my purposes. I've always found the Customer Service top-notch via Skype. The hosting plans are really cheap in comparison with other hosting sellers, and it is very very difficult to find elsewhere such a support service. For me, this is the principal aggregate value.

Really good web host. Glowhost has hosted several websites for me and I have no complaints. All changes are done quickly and efficiently, they said all changes would be done within a 24 hour period, all changes I've requested have been done within a two hour window.

I like Glowhost hosting provider. The fact is that it provides one of the best customer support I've ever encountered. They are honest, fast and their professionalism goes outside the bounds. They are always willing to assist me over and over again with even the smallest request.

Having bought 2 VPS hosting accounts at Glowhost, I am again pleased and impressed with the speed, efficiency and politeness of your staff to enable me to start building a new website for my current employer. Thumbs up to their team... Thanks.