Slow servers, less services than a dollar/month host

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larrymx's review of DreamHost


“Slow servers, less services than a dollar/month host”

Written on: 19/04/2021 by larrymx (1 review written)

I'd like to thank this site for being honest enough to allow user comments, so many others don't because they want to keep the bad reviews hidden. You only make an educated decision if you get to see both sides of the equation.
Dreamhost is average at best on many levels. We got much better speed an performance from a web host that only cost a dollar a month, and the site was built out with lots of extras. We used dreamhost to host one of our websites only to find out all the good things you hear from a lot of so called review sites, ( not this one as they allow comments to get both sides of the story which is greatly appreciated and gives them credibility that the others don't have ) is because they have a vested interest in you buying their service if you sign up by clicking on the buttons on their sites. If they're legit and unbiased they would allow comments, such as this one does. The dishonest ones just want positive reviews so they can make more money. They get a commission for every person that signs up with a hosting company from their site. They don't care what the truth is or how bad or scammy the hosting service is. They make money off of people who sign up with the hosts they reviewed.

We found out how slow dreamhost servers were, extremely slow. We had a base install of two of the fastest and lightest themes installed for testing the themes. We were running the themes Astra and Kadence for testing purposes. With no extra pages installed we got poor results on GTmetrix and googles PageSpeed Insights among others. All had poor ratings and at best an occasional B rating now and then. And that was with nothing added, just the base install. It got worse with anything added to the sites.

Let them sit idle for a few months while dealing with a number of other life issues. Then got an email saying they were doubling their prices out of nowhere. We tried to sign in to close the account and it would never log on. Just sat there until we closed or reloaded the page.

Thought it was just due to the chaos of the pandemic that a lot of companies were going through so we let it go, just kept trying every few days for about 2 weeks. Finally one day it actually signed on and then wouldn't let us close our account until we paid them for services not used.

We didn't feel we owed it to them since we were trying to close the account but were unable to log on. They said they can't close the account until we pay the double amount they wanted. We don't know what the goal is by not closing the account, maybe to try and run up a bill or something, they won't tell us. They're not affiliated with the BBB, but there were complaints about them on the BBB website anyway. I see why they wouldn't want to be accredited now.

Sometimes you have to learn by life experiences not to trust reviews from some review sites. Those sites are just ways to make money by being affiliates to various hosting companies. I think if it's a real honest review site they would probably allow comments on the subject, that would help a little I guess. Some of them show you some so called reviews by customers, but no way to verify them as they don't allow visitors to post reviews. In this way they can just make up positive reviews only to boost the chance readers will click on their link to sign up with any given hosting service, again, it's just about money.

But dream host was always slow and now seem to be taking advantage of the pandemic BS that's going on. I can't say if they intentionally kept us and maybe others from signing in to close their accounts after springing the doubling of the hosting price or not. But their actions tell me they aren't too reputable. There's so many other hosting companies to choose from, even companies like we had one of our test sites on, it was only a dollar a month, and it was blazing fast compared to dreamhost. The dollar/month hosting also gave you email and other perks that dreamhost is so lacking in.

Like all other companies, many of them change through the years and degrade into something totally different than what they started out as. I think dreamhost just couldn't keep up with the competition through the years and now just depends on biased reviews to lead victims to their hosting service. Always look for negative reviews or signs of disreputable or illegal business practices before signing with any company, especially ones dealing with anything on the internet.

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