Domainexpress - www.domainexpress.co.uk Reviews

★★★★★
4.7 / 5
97% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Domainexpress - www.domainexpress.co.uk - Ask a question now

Media Gallery for Domainexpress - www.domainexpress.co.uk

Domainexpress - www.domainexpress.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★★★★★

“Problem fixed in 2 minutes on a Sunday Morning”

Written on: 17/05/2015 by zoomclickboom.co.uk (1 review written)

My website exceeded the bandwidth limit during Saturday night. To be honest I wasn't expecting the live chat to be working on Sundays but apparently there is always someone there to solve a situation. I upgraded my package to unlimited bandwidth for less than £60. The new package was showing in my account but it wasn't active.The person who handled my problem fixed it in literally 2 minutes.They didn't even charge the whole year so I only paid £18 for the rest of my contract. They could… Read Full Review

Domainexpress's Response to zoomclickboom.co.uk's Review

Written on: 27/05/2015

Thank you for the feedback,

Glad to know that your issue was fixed promptly and you got full credit for the unused balance on your previous deal as our core objective is to trade fairly and provide best value to our customers, Customer's satisfaction and loyalty is more important than small financial benefit.

You will find us always there to assist you for issues related to domain registration or hosting services. keep us updated with your valueable feedback.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Good live chat help”

Written on: 06/05/2015 by England481 (1 review written)

I like being able to receive immediate help online and that has been a great feature of the service… Read Full Review

Domainexpress's Comment

Written on: 27/05/2015

Thank you for the feedback,

We are glad to know that your issue was fixed promptly, we are striving to provide you the best you deserve, whenever you need us we are there to guide you.

Your reviews are vital for improvement in Domain Express, keep us updated.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“IP Issues”

Written on: 30/03/2015 by Uptonfg300 (1 review written)

Contacted my provider Domainexpress regarding a server connection timeout that has been happening with my business email package.My Live Chat request was answered ( by Mr Fordham) promptly and the issue fixed within minutes. Also received advice on a separate issue, very helpful and efficient. Thanks… Read Full Review

Domainexpress's Comment

Written on: 05/05/2015

Thank you for your time and review

We appreciate the effort your put to add reviews for Domain Express, providing prompt and efficient customer services is our top priority, your comments have been passed to Mark fordham but we take it as a pride for the whole team, putting their best to assist customers in a superb way.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“Very good value and good help and support. Always...”

Written on: 26/03/2015 by Phillipe59 (1 review written)

Very good value and good help and support. Always there to respond to any queries or questions that I have easy to use and value for money. Would recommend to friends… Read Full Review

Domainexpress's Comment

Written on: 28/03/2015

Hi,

Thank you taking time and posting your valuable review,

We are putting our best efforts to give you best support and technical services and always welcome any query regarding domain name or hosting services, whenever you have a issue or needs update you can join us straight away without looking at clock as we are available 24/7.

We will try our best to get 5 stars next time by showing 5 star services.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Always a pleasure getting help”

Written on: 11/03/2015 by JadeCar (1 review written)

It is always a happy experience getting in touch with the support team, they are always able to resolve my queries quickly and with accuracy… Read Full Review

Domainexpress's Response to JadeCar's Review

Written on: 11/03/2015

Thank you for the feedback,

We are glad to know that your issue was fixed promptly, we are buckling down to provide you the best you deserve, whenever you need us we are there to guide you.

Your reviews are vital for improvement in Domain Express, keep us updated.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“Helpful and quick”

Written on: 20/02/2015 by 1985Doherty (1 review written)

I have had a member of Domain express help me today. we used Team viewer. The problem was solved very quickly. My only regret is that the problem i had is a recurring with Mac mail and I would have liked the expert to have talked me though what he did so I could deal with it next time it occurs because I have no doubt it will happen again because Mac Mail is such an unstable email client. I do need to use it though as it's compatible with and works well throughout the apple devices I work with… Read Full Review

Domainexpress's Comment

Written on: 23/02/2015

Thank you for the feedback,

Good to know that your issue was fixed quickly through remote support to save your time, however we appreciate your concerns and will send you complete settings for mac mail through a separate email so you could also do the changes

If you find any issue regarding domain name or hosting services you can contact us immediately through our chat support or email support, we are available 24/7

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“No fuss resolution”

Written on: 12/02/2015 by Alvarod279 (1 review written)

I needed to use the on-line chat option to get some help with paying an invoice. The chap I was speaking to was great, but I had to leave my desk without finishing the conversation. He realized I was gone but when I came back an hour or so later and reconnected I was transferred to him to chat again and we finished resolving the issue I was having. Sometimes you think the on-line chat will not be good - think again!… Read Full Review

Domainexpress's Comment

Written on: 14/02/2015

Thank you for the feedback,

We are glad to know that your issue was fixed promptly, we are buckling down to provide you the best you deserve, whenever you need us we are there to guide you.

Your reviews are vital for improvement in Domain Express, keep us updated.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Great service”

Written on: 10/02/2015 by KaraGlass (1 review written)

Customer service is very helpful always, from technical stuff to invoicing etc… Read Full Review

Domainexpress's Comment

Written on: 10/02/2015

Thank you for taking time and posting good reviews for Domain Express, we appreciate your feedback and working hard to provide you the best services and support assistance.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Incoming email blocked”

Written on: 02/02/2015 by hawkeye9322 (2 reviews written)

Incoming email from two different senders to my domain hosted by DomainExpress was being bounced. Contacted Chat and "spoke" to Oliver. Soon sorted the reason for the bounce (the source IP addresses were on a black list. Oliver added the ip's to the White list, and email now being received… Read Full Review

Domainexpress's Response to hawkeye9322's Review

Written on: 03/02/2015

Dear Sir,

Thank you for taking time and posting good reviews for Domain Express, we appreciate your feedback and working hard to provide you the best services and support assistance.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“Great customer service”

Written on: 30/01/2015 by voHamilton363 (1 review written)

I have been hosting with Domain Express for over a year now and have not had any issues. Their support and customer service is excellent, which is why I decided to move all my domains and hosting to them. Thanks DomainExpress!!!… Read Full Review

Domainexpress's Comment

Written on: 03/02/2015

Dear Sir,

Thank you for your kind words. We wholeheartedly appreciate the opportunity to provide you the best in web hosting and domain services, and wish you the best in your web endeavours!

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“online chat person very helpful”

Written on: 28/01/2015 by 54Archer (1 review written)

i am not the best at using a computer and new to web design and the online help chat person was very helpful and patient with me and helped for well over 20 mins… Read Full Review

Domainexpress's Comment

Written on: 03/02/2015

Dear Customer,

Thank you so much for the feedback and taking time to share your experiences online. It means a lot to us, we take pride in providing good customer support to our valued customers and always there to assist you.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Flawless provider, great customer service”

Written on: 15/01/2015 by zxGillespie357 (1 review written)

I consider myself quite computer savvy, but when it comes to the ins and outs of setting up emails, I'm completely lost... I have no idea the difference between IMAP and POP, no idea what SMTP means, can't remember what my passwords are for all the different things I need, etc. The service provided by the "Live Chat" team is spectacular. I've just spent 87 minutes one-to-one with one of their tech support agents (who answered my "live chat" request INSTANTLY, by the way) and have sorted out… Read Full Review

Domainexpress's Comment

Written on: 03/02/2015

Dear customer,

Thank you for the feedback,

We really appreciate your feedback and our support team strive hard to give you the best that you deserve, you are our most valued asset and we love to enhance the value of our asset, we are working hard to give you the best value for your paid price and maintain a long lasting relationship

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Thank you Oliver. Saver of my faculties...”

Written on: 14/01/2015 by Claira42 (1 review written)

I have just started to branch out into a more than one website on my unlimited hosting service and totally got lost with all the passwords and sites I had on my C panel. Thanks to Oliver Finn, whom I believe, I am starting a daily online chat relationship with, he sorted me out without me having to explain the ins and outs of every single password and username and pointed me in the direction of an overview page. I cannot thank his services enough. Even when my site was down, he was there to… Read Full Review

Domainexpress's Response to Claira42's Review

Written on: 03/02/2015

Thank you for the feedback,

Thank you so much for taking the time to share your experiences online, it means a lot to us, your comment has been forwarded to Oliver and support team, They love knowing that you appreciate their efforts.

We as a team take pride in providing superb services to our customer and going one step ahead to assist our customers.

As we believes

"Your customer doesn’t care how much you know until they know how much you care".

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Great support”

Written on: 23/12/2014 by JamesonChaney159 (1 review written)

Really great support using the live chat feature, I had my problem sorted out so quickly. For someone who is a bit dense when it comes to this kind of stuff, it was great to have someone who knew exactly what to do to help… Read Full Review

Domainexpress's Comment

Written on: 03/02/2015

Thank you for your kind words. We wholeheartedly appreciate the opportunity to provide you the best in web hosting and domain services, and wish you the best in your web endeavours!

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Great support, Great Service, All Round Good Host”

Written on: 01/12/2014 by quAlexander39 (1 review written)

DomainExpress have been my domain name provider for 1 year and we have extended on to our second year now. We have had no issues with support and they have shown more support than most providers iv experienced who charge extra for faster support response times. I would happily recommend them to anyone who is interested in creating a website,game server or practically anything you can host by one of there services. I would also like to add the staff iv experienced have not only been polite but… Read Full Review

Domainexpress's Comment

Written on: 03/02/2015

Thank you for the feedback

We appreciate your reviews and recommendations and making regular updates to our servers so our customers get the most advance features for their hosting Services.

Service reliability, excellent 24/7 customer services are our key objectives. We are pushing ourselves to the limit to provide best value for price paid and change this level of satisfaction to trust.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“quick and proffesional”

Written on: 12/06/2014 by Nelson168 (1 review written)

helpful support, I'm very happy with Chat Support. Tickets Support were not sorted for 2 weeks: no reply and Tickets were still Opened. Engineer working as a Chat Support man got problem sorted for me on-live chat. Better idea was not to use Tickets Support (surprised I did it in a past, solved very quickly). Yes - I'm happy about your service… Read Full Review

Domainexpress's Comment

Written on: 03/02/2015

Thank you for the feedback,

We trust that you are now happy with the outcome of this support request.

We always strive to do the best by our customers but in this case you weren't replied through ticket support properly we are sorry for that. We do hope you see this as a 'blip' that one evening and not any reflection on our support in general as we do take pride in offering the best support we can. We will make sure our customers get the quick replies through email support to get 5 star rating in future.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Excellent Service on Live Chat”

Written on: 05/06/2014 by Ryleighl98 (1 review written)

Oliver Finn was really helpful and those of you like me who are a little stuck sometimes on IT Issues the Team Viewer App is excellent. Just like having an expert in the room with you! Great on line service guys keep up the good work!… Read Full Review

Domainexpress's Comment

Written on: 04/02/2015

Thank you for the feedback and taking time to post reviews, your reviews have been passed on to Oliver, we appreciate your feedback and working hard to provide you the best services and support assistance

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Back Up Angel on Live Chat”

Written on: 26/04/2014 by Easton331 (1 review written)

I know absolutely nothing when it comes to websites and when i had to back up my site before completing and upgrade I was lost. I came onto my host centre and live chat with a member of the team for some guidance. I spoke with a lovely member of the team who took me through the back up step by step. They were very patient with me and I didn't feel rushed at all. They spent over 30 minutes with me showing me all the steps and making sure I understood what I was doing. I could not have done… Read Full Review

Domainexpress's Comment

Written on: 04/02/2015

Thank you for the feedback,

We appreciate your response and as a team take pride in providing superb services to our customer and going one step ahead to assist our customers

As We believe the fact that "The customers who don't get quality support becomes someone else customers"

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Ever helpful”

Written on: 12/04/2014 by TalanGlover (1 review written)

I've been using Domain Express for many years now, and the staff are always helpful and sort things out quickly. I'm always messing up CNAME and other domain records and they always get me fixed really quickly! Would highly recommend :)… Read Full Review

Domainexpress's Comment

Written on: 04/02/2015

Thank you very much for the feedback,

I am glad to know that you are satisfied with the support you received, we love to help customers with technical issues so they feel someone is always there to reply tricky queries and quick solution in a very simple way.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Wordpress Plugin /Themes Issue”

Written on: 10/04/2014 by barcode_doctor (1 review written)

On-line help was a breeze in helping me sort out my Wordpress woes - would certainly recommend! If anyone out there wants hosting with the personal touch, get your domain, have it hosted- these guys rock!… Read Full Review

Domainexpress's Response to barcode_doctor's Review

Written on: 04/02/2015

Thank you very much for the feed,

I am glad to hear that you were provided excellent support services, we are putting our best efforts to provide you complete solutions to your queries whether its related to our hosting services or third party software such as Wordpress, our key objective is to make our customers happy by helping them with unknown queries and give them a feel of gratification.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
overview