CryptoHeaven Online Services - www.cryptoheaven.com

They ripped me off my asset and my expectation until i filed my case to ftc aut'hority that as'sisted me to recou'p my funds.

I have written, emailed 5 different ways and no response from tech support. My email is my business and I've had not one all day long. Dispicable. This also occurred a few days ago. And again last week. I can't run my business this way.

I used Cryptoheaven for many years for my business. I was happy with them for a long time. I set up automatic payments and had no problems for years, and it was very user friendly. Then earlier this year, I kept getting a message that my account had expired. I sent support a message THREE times inquiring about it because the payment was still coming out of my checking account. I never got an answer. I finally sent them a message asking them to cancel my subscription, and then deleted my account. They continued to charge me for four months. I NEVER got a response from Cryptoheaven support, even after contacting them again twice asking them to stop. I had to call and cancel my debit card and order a new one to get Cryptoheaven to stop charging me. I am writing this review to warn others.

I have ordered online Camera Kit from intellect CCTV. They delivered Camera Kit on time. I am happy with the service.

I sent them 5 different emails regarding my account 2 months ago, but nobody has responded yet. It seems that  they share your private key with anyone who requested it. They don't have any phone # to call. Just send email and pray that someone gets back to you in 10 years. They make you think that your emails are secured, but in fact it is no different than Google or Yahoo.

The encryption is beyond what was expected. The service is excellent. You truly get what you pay for.

Been trying to contact customer service for two months as ordered to separate accounts and wanted to cancel one of them. I was operating under the understanding that Crypto Heaven offers a 30-day money back guarantee. I am unable to stop them from charging my card as there is no live person to talk to and dozens of e-mails to their customer service have gone unanswered. Does not bode well for the company and I will never use them again.

Looking at the CryptoHeaven source code (downloadable at the CH web site ) I can confirm that all of the messages and files stored on the server are in an encrypted form. Too bad the server code is not available, but noone wants to work for free so I can understand that...

Basically the administrators of the system have no way of knowing what is being stored on the servers because all root keys in the encryption chains end up on customer's PCs (always encrypted) or stored encrypted with customer's own passphrases which never leave their computers, nor are stored anywhere. As far as I can tell, this is a major difference between CryptoHeaven and most other online storage providers which only make the connectivity SSL secure, but not the data residing on the servers to which sys admins have access to.

The system looks to be one of a few which really delivers the level of security it claims leaving little unsaid. Although it seems possible to privately implement additional algorithms like ECC and use it to communicate with your buddies (because the code is freely available), the copyright forbids it, and there are good reasons for that too. What I would like to see is integration with PGP so that we can start sending and receiving secure mail with an already established PGP user base.

I have read somewhere that symmetric key length and hash length used are not equivalent in their cryptographic strength. This claim is irrelevant as the hash seems to be used "for display purpose only" and not in the security protocols. I have yet to see a non-encrypted hash of anything on the system, so this looks good too.

Interesting is that they cannot reset your password in case you lose it. My explanation for this is because your private key (if stored on the server) is encrypted with the hash of your password, so you must have your original password to be able to decrypt your private key. If they were to reset it, your private key would have to be re-crypted with the hash of your new password, but to do that you still need the old password to decrypt it in the first place. Cleaver.

Passwords are often the weakest links in security and to rectify that, YOU CAN STORE YOUR PRIVATE KEY LOCALLY (always encrypted). This is something that is not possible with systems like Hushmail and many others.

Perhaps ability to sign other's keys and revoke signatures would create additional web of trust, but, oh well, you can't have everything.

The functionality is great; someone wrote they are putting 'all the eggs in one basket', however it may be an attempt to do just that, there is still long way to go. Never less, it is a very usable and user-friendly product which is much more than just online storage!