Not fit for purpose

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ahjury's review of Virgin Money Travel Insurance www.virginmoney.com

★☆☆☆☆

“Not fit for purpose”

Written on: 26/06/2018 by ahjury (1 review written)

Had flight cancelled due to airstrike. We had to make our own way home as nearest alternative was 3 days later and had no child care cover for that long. Booked a Eurostar and arrived back about same time as flight - even though we lost a day of the holiday. Virgin refused to pay as we weren't delayed ! Just mean and weasily in my opinion and only convinces me they will look for any opportunity not to pay in any circumstance. Avoid, and pay a few more quid for something that works.

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