Are we being taken for a ride by Staysure?

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Bryan478's review of Staysure Travel Insurance www.staysure.co.uk

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“Are we being taken for a ride by Staysure?”

Written on: 07/05/2021 by Bryan478 (1 review written)

Staysure travel insurance does not cover pre-existing medical conditions. Fair enough, but why do they insist on the full disclosure of all these conditions before they will issue the policy? No explanation can be found on their website, and having a suspicious nature I wrote to them enquiring about this.

I became even more suspicious when their replies to a series of my emails were uniformly vague and evasive. Eventually I asked them the direct question "Could my declaration of pre-existing conditions affect the premiums you have already quoted?" It took three more email reminders for somebody there finally to let the cat out of the bag by emailing "your pre-existing medical conditions will affect the price.”

So here we have it. We are being obliged without being informed about it to pay extra premiums for risks that are specifically excluded from their policy. I have now gone to another insurer. Be warned.

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