At least BANDITS wear a mask

3.6 / 5
69% of users recommend this
  • Value For Money

SteveD66's review of Staysure Travel Insurance


“At least BANDITS wear a mask”

Written on: 19/05/2020 by SteveD66 (1 review written)

Took out insurance for my wife who has COPD for a cruise that was cancelled.
I filled out the form on line as telephoning proved to be a waste of time, asked for a refund, no reply, so asked to carry the premium forward to use in the next 3 years, after a week got a reply offering £16 credit note. So basically Staysure want to keep £80 for issuing a policy that was never really activated. So money for nothing. Can't believe their short-sighted approach as this would have been returnable business.
Why would anyone want give their business to a company who treats their customers like this?

  • 20/5/20

    Date of Insurance (month/year)

  • Single trip insurance

    Type of Insurance

  • Unsuccessful

    Was your claim successful?

  • Unfairly

    Were you treated fairly?

  • Value For Money

Report this review
Was this review helpful? 0 0