Avoid at all cost

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Ms1973's review of Marks and Spencer Travel Insurance

“Avoid at all cost”


written by Ms1973 on 11/08/2023

Chose M&S for holiday insurance for a holiday in Mexico. Not the cheapest but we thought we could trust the M&S brand.
Very efficient at taking our money but when we wanted to makea small medical claim, it turned out they had made an error and thought we needed holiday cover for the UK.
As a result we couldnt claim and, more importantly had not been covered for our holiday.
M&S could not have been any less helpfull and still charged us for cover that we couldn't possibly use. Wouldn't recommend using this company at all.

  • Single trip insurance

    Type of Insurance

  • Did not claim

    Was your claim successful?

  • Unfairly

    Were you treated fairly?

  • Value For Money

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