Happy to take premium not to help when claiming

1.4 / 5
13% of users recommend this
  • Value For Money

Jobw64's review of Insure and Go - www.insureandgo.com


“Happy to take premium not to help when claiming”

Written on: 11/11/2019 by Jobw64 (1 review written)

Having taken out an annual policy for my son in January with worldwide/sport etc as a present. I wish I had read reviews before taking it out. I helped my son make a claim as he had to cancel a holiday (flight and air bnb accommodation) due to having to have an operation. Insure and Go have been less than helpful, putting extra requirements and barriers in our way, they did advise us we have 6 years to claim (I now know why)!!. The claim is for approx. £400 which to a student is a lot of money which he had saved from various jobs. I have lost the will to live with this company and will NOT use them ever again and am warning, friends family and media groups to avoid this company at all costs. I will give my son the money rather than waste any more time on INSURE & GO, which is probably what they intend.

  • 28th January 2019

    Date of Insurance (month/year)

  • Annual

    Type of Insurance

  • Unsuccessful

    Was your claim successful?

  • Unfairly

    Were you treated fairly?

  • Value For Money

Cerihowells's Response to Jobw64's Review

Written on: 08/01/2020

I am having the same trouble as you. I have been with insure and go for 6 years I've never had to make a claim until my husband was taken into hospital August 2019. Despite letters and forms from medical staff I'm still waiting for my refund. I would never recommend this company to my enemies let alone friends and family

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