GoodToGoInsurance Reviews - www.goodtogoinsurance.com

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Latest Reviews

★☆☆☆☆

“No help at all when you need to make a claim”

Written on: 10/05/2020 by Micoll (1 review written)

My wife was taken ill and admitted to hospital in Brisbane, Australia where she remained for 7 days with severe food poisoning. I phoned the Emergency Helpline provided by the insurers 18 times whilst my wife was in the Emergency Dept - they didn't even answer the phone! We ended up stranded in Brisbane for 10 days - GoodtoGoInsurance provided no help whatsoever. I ended up extending my hotel stay and getting new flights home at our own expense - I even had to talk to the Hospital direct to… Read Full Review

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★☆☆☆☆

“DONT GO THERE !!!!!”

Written on: 06/01/2017 by eeYoung136 (1 review written)

WE HAD TO CANCEL A VERY EXPENSIVE HOLIDAY DUE TO MY PARTNER BEING FAST TRACKED FOR CANCER TESTS !! LUCKILY HE WAS FREE OF CANCER BUT HAD DIVERTICULITIS , UNFORTUNATELY HE WAS DIAGNOSED WITH THIS IN 2004 ,BUT HAD NOT TOLD GOOD TO GO , HOWEVER ONE DAY AFTER OUR CLAIM WE RECEIVED AN E MAIL FROM URV. ( GOOD TO GO. ) SAYING THAT WE WOULD GET A PAYMENT OF £2300 , WITHIN 5 MINUTES WE RECEIVED ANOTHER E MAIL SAYING THAT WE WOULD GET NOTHING !! WHEN I LOOKED AT THE FIRST EMAIL AGAIN IT WAS FOR… Read Full Review

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★☆☆☆☆

“Worst customer care ever, only interested in taking...”

Written on: 19/04/2016 by igMcKinnon434 (1 review written)

Been insured by this company 2 years now, never thought I'd have a problem UNTIL I NEEDED TO CLAIM. I was abandoned by Ryanair during French air strike March 2o16, got text message to say flight cancelled, tried to rebook, site was down, no email of helo or any details of what to do, we travelled to airport to be given a piece of paper with complaints dept address on, we had to pay our own hotel/flight/transfers/food/ for next 2 days, once home, contacted Ryanair with no joy, contacted a… Read Full Review

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★☆☆☆☆

“The price of cover”

Written on: 09/12/2015 by Holidayhopes (1 review written)

It is disscusting the price goodtogo quote for cover if you have had cancer, I got same cover else where for half the price, Good too can keep their insurance cover. … Read Full Review

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★☆☆☆☆

“DO NOT TRAVEL WITH THIS USELESS COVER”

Written on: 24/05/2014 by Tyi401 (1 review written)

I've been using goodtogoinsurance for the past 5 years, I choose this policy as I have an health condition and liked the cover they offered, I returned from a cruise last month, The cruise line lost my luggage, I had all the relevant lost property paperwork from the holiday company, I made a claim on my holiday insurance, Then to be told, My leather holdall, Leather belt is excluded under my terms and condition regarding leather goods, My watch and kindle reader wont be covered under the… Read Full Review

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