Over 6 months no response/outcome

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Tom1974's review of Claims Settlement Agencies Limited (CSAL) - www.csal.co.uk


“Over 6 months no response/outcome”

Written on: 17/09/2020 by Tom1974 (1 review written)

I have been asking them to review my claim for over 6 months now, they have broken every timescale they have given to me and still haven't concluded the case into my claim. I have now no option to go the Financial Onbudsman to try and conclude this matter. I cannot understand why they cannot keep to the timelines they give and when they do comeback give me very little info.
It feels as if they have been given instruction just to waste peoples time until they give up hope in making a claim when the insurance claim is valid. I have been passed to over 3 people all who have not done what they have said they would. Very shambolic company...AVOID IF YOU CAN

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