Poor sign-up response

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goak's review of Barclays Travel Insurance

★★★☆☆

“Poor sign-up response”

Written on: 30/08/2019 by goak (2 reviews written)

On sign-up for annual travel insurance I didn't receive any conformation, either email or postal.
After one week of hearing nothing I phoned them (long process!) and they confirmed I was signed up and agreed to email me. I was advised that the postal pack takes up to 10 days.

OK ... but it would have been so much better if they'd sent me an automated email acknowledgement at the time I signed up. Not difficult!

  • august 2019

    Date of Insurance (month/year)

  • Annual insurance

    Type of Insurance

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