Next to impossible to recover a claim...

★★★☆☆
2.7 / 5
42% of users recommend this
  • Value For Money

KevinFentonP's review of All Clear Travel Insurance

★☆☆☆☆

“Next to impossible to recover a claim...”

Written on: 04/01/2020 by KevinFentonP (1 review written)

I would absolutely avoid 'All Clear' travel insurance. They use a third party company to negotiate their claims who do all they can to pay you nothing. We made a claim after my wife was mugged on holiday and managed to recover almost nothing. If you don't have the original receipts for everything then you will get nothing. On there advertising they say 100% of claims paid in 5 days ....  our claim spanned over 6 months. You are much better using one of the more well known insurance companies as that way you have some chance of recovering a claim

  • May 2019

    Date of Insurance (month/year)

  • Single trip insurance

    Type of Insurance

  • Unsuccessful

    Was your claim successful?

  • Unfairly

    Were you treated fairly?

  • Value For Money

By Allcleartravel

Written on: 06/01/2020

Hello Kevin,

Thank you for taking the time to leave your review.

I am sorry to hear that your claims experience was not to our usual high standards and I am very keen to investigate this with our claims provider. If you could please call me and ask for me personally I will be more than happy to discuss this with you further. Alternatively if you would prefer to email your policy details to us. I will then be able to look into this matter for you.

I look forward to hearing from you

Best wishes

Tad

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