Trivago Listed a Scamster Hotel Booking Site!

3.3 / 5
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Guest's review of Trivago


“Trivago Listed a Scamster Hotel Booking Site!”

Written on: 22/05/2019

Do NOT trust a hotel booking company just b/c they’re on Trivago. Like the Hotels for Everyone company which had commonly been seen on Trivago up until late April/early May when it cancelled customers’ reservations with little to no advance notice, and then declared they were going out of business w/o bothering to issue refunds. They left MANY folks in the lurch & scrambling for affordable hotel rooms. My hotel alone reported that around 100 of their would-be customers had their reservations cancelled by Hotels for Everyone, some poor souls not finding out until they arrived to the hotel! The good-for-nothing fly-by-nights at HFE and their supplier Tourico Holidays, which now goes by the name of Hotelbeds, (described as a “Hotel Services Company in Palma De Mallorca, Spain”) won’t reply to e-mails and there’s no way to speak w/ someone over the phone or leave a message. You’re forced to file a claim for a refund through your credit card company—what a hassle!

One would EXPECT a hotel booking co. listed by Trivago would be legitimate! Hotels for Everyone is out of business, cancelled my reservation over a month ago, but what have they done w/ my money?! Please use only the well-known & trusted hotel booking sites which will be around tomorrow!

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