Flight Wizards Reviews - www.theflightwizards.co.uk

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Latest Reviews

★☆☆☆☆

“dont trust them ”

Written on: 08/08/2015 by 1981Butcher (1 review written)

I bought flights to singapore and received my e ticket details. Thd day before i went to check innand it wouldn't work. i called flight wizards and tgey said tge airlines website was down. I said it wasn't down as it was saying it didn't recognise the e ticket number. They said not to worry and they were also having problems. i turned up 3 hours early for the flights (luckily) and they said i couldn't check in as the agent hadn't activated the ticket. The Turkish airlines staff were really… Read Full Review

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★☆☆☆☆

“Never trust this site we have lost up to £2460 and we...”

Written on: 03/04/2015 by Louis240 (1 review written)

Never trust this site we have lost up to £2460 and we never got our tickets its nearly coming up to a year now as we have reported them to the police but nothing has happend since… Read Full Review

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★☆☆☆☆

“We booked flights to pakistan here we paid but no e...”

Written on: 11/06/2014 by LuisBolton (1 review written)

We booked flights to pakistan here we paid but no e tickets came we gave em 24 hours notice to give money or e tickets or we will take them to court and have them arrested but we will see what happens. Trust me never use this sit EVEi we could lose 3000 pounds… Read Full Review

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★☆☆☆☆

“Awful service. ”

Written on: 21/12/2013 by Nixmarch (1 review written)

I am always nervous about booking flights through a company I've never heard of but thought I would give it a go. Please trust your instincts - I didn't go through with the booking as the service was so awful, and put me on edge. The usual stuff - strange phone reception, not calling back until days after the 'booking', hanging up on the customer. When I would call back they would say they recognised my query and provide me with completely different destinations to the flights I was looking at!… Read Full Review

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★☆☆☆☆

“Are they even a real company?”

Written on: 10/08/2013

They were advertising a flight to Auckland for 749 so we rang and it was all false advertising. Said there wasn't a flight for that price because its peak season. We found a reasonable price flight so they took card details and billing address and straight away they hung up and we got an email saying payment wasn't successful and sent a link for an online payment which we didn't do as we don't like payments over internet. We rang first thing next morning and they asked if another flight was… Read Full Review

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★☆☆☆☆

“Sold ticket not suitable for my travel requirements”

Written on: 19/02/2013 by Margaret16 (1 review written)

Contacted Flight Wizard giving details of my planned trip to Australia. I wished to leave Manchester middle of November and return sometime around April. [name removed] informed me that the cheapest way to do this trip was a 3 month ticket with Singapore Airlines, suggesting that around 2 weeks prior to the return date in February I contact Singapore Airlines to change the return date. SIMPLE......don't you believe it. I received my E ticket and immediately raised concern with [name… Read Full Review

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★★★★☆

“Fast, Efficient and Helpful..=)”

Written on: 05/08/2012

I am overall satisfied with the service i received, the operator was very helpful and efficient and answered all the questioned i had fully. Customer service was second to none as i actually received a callback when asked which is a quality many other companies are yet to acquire… Read Full Review

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★★★★★

“ Best customer service agent ever”

Written on: 13/07/2012 by norahm (1 review written)

Rachel has been so fantastic, extremely helpful and patient, eager to reply to any question I had specially when I called a few minutes before and had a really rude chap on the telephone. I decided to hung up and ring back and had the fortune of getting Rachel mcfly on the line. I could not ask for a better service. She kept in contact with me through the telephone as well as via emails to update me on the process of my booking. In fact she's given me the best customer service I have ever had… Read Full Review

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★★★★★

“Quick, helpfull and the best price :)”

Written on: 06/07/2012

Spoke to Arun from the start, he is very friendly, and efficient, finding me the right price for our flights and sorting out our visas. I would recommend flight wizard to friends and will be contacting Arun again nxt year to book more flights back to Melbourne !!… Read Full Review

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★★★★★

“Competent, courteous and quick!”

Written on: 05/07/2012

I'm not super confident with on line and telephone booking - I'm an old fashioned bod who likes to deal with real people - but this was easy! The initial website was clear and easily negotiated and when I phoned Flight Wizards the operator was very competent, quick and courteous, even although my requirements were not simple and straight forward. Initially I was not happy when the phone call was answered by by someone with a foreign accent. I know this is very 'un PC' but I live in a remote… Read Full Review

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★☆☆☆☆

“nightmare”

Written on: 25/06/2012 by sunshine04 (1 review written)

I have booked return flights to NewYork by Delta Airlines on a friday and said that they can hold the flight for me if I pay the whole price on Monday. Saturday came and Travel Agent called to say that that day was the final day for the price that they gave me, and that if i could make a payment in full they can issue the tickets, if not, the airline will have to increase it, so i Said, they'll have to increase because i don't have any money. Monday afternoon i made the full payment and they… Read Full Review

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★☆☆☆☆

“Terrible service and requested photocopies of credit...”

Written on: 16/06/2012

I have booked with the flight wizards, 1st of all i was booked on a cathay pacific flight, then i had a call the next day saying cathay had cancelled my booking (cathay said they hadnt, it was the travel agent), the flight wizards were insisting i had to travel a different date as there were no flights, i refused and insisted on a refund, then all of a sudden they found flights with Qatar. Then the next day they tell me they want a photocopy of my boyfriend's credit card front and back and a… Read Full Review

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★★★★☆

“Flight Booking”

Written on: 25/05/2012

Initial contact very helpful. Slightly concerned over lack of response after initial booking. Had to contact by e-mail, uncovered fact e-mail taken down incorrectly. Once matter rectified all staff extremely helpful and all details arranged promptly. Would use again. Would prefer payment contact through secure website rather than giving payment details over the phone. All correspondence dealt with promptly… Read Full Review

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★★★★☆

“Flight to Texas!!”

Written on: 25/05/2012 by MerlinMagpie (1 review written)

Very happy with the service. They were quick and in contact with us throughout. The price did jump up, however when checking it was less than the airline quoted. So overall would recommend to others and would use again! Thank You Preet Maan ! :o)… Read Full Review

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★☆☆☆☆

“Rude and nowhere near price offered online”

Written on: 23/05/2012 by ross_lawuk (1 review written)

They sound like they're in a far away country. The price shown on the website for Manchester to Nashville was £545, when I rang they offered me £745. Then tried to flog me dates nowhere near when I wanted. I wouldn't recommend these guys to a stranger, let alone a friend! They're also pretty rude. I don't ring these people for a chat but I do expect them to be polite, which they are not. Save yourself a rude phonecall; check the airline advertised direct to see if Flight Wizards are anywhere… Read Full Review

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★☆☆☆☆

“Very poor service”

Written on: 20/05/2012 by Kelly_D (1 review written)

When I rang to book the prices were far more expensive than those advertised on the website. In addition, the customer service was fairly atrocious with the sales rep outright lying to me at times (trying to push me to book the flight with a different airline, saying that it was owned by Qantas when I know them to be compeditors). I would NOT recommend booking with these guys, they will say anything to make a sale - or at least the one I had the misfortune to speak with… Read Full Review

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★★★★★

“Best ever!”

Written on: 18/05/2012 by braske (1 review written)

I would like to thank Arun Kumar for his kind conversation during my flights booking. Very professional, understanding and supportive work, he is probably one of the best I ever had any conversation with when I was talking to people from official companies. In my opinion, everyone should be such a good conversationalists with their customers in the way that he was very interested about me as a person, not just as customer. That helps a lot to make good deals to both sides. Thank you, Arun, for… Read Full Review

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★★★★★

“Amazing service once again Rahul. You star!”

Written on: 09/05/2012 by FlissGibbins (1 review written)

(Name removed) has been finding fantastic deals for me Burma, North Korea and Vietnam for a number of years. His patience, professionalism and great deals and overall service has been absolutely great. He phones when he says, makes every effort to get any requests for stopovers, seating etc and as far as I am concerned I would recommend him wholeheartedly. Well done (name removed) from your most annoying and exacting fellow traveller. Keep up the great work. Miss Gibbins who has been travelling… Read Full Review

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★★★★★

“one way flight to USA”

Written on: 09/05/2012 by alex23 (2 reviews written)

i booked my flights with Arun and he was awesome....i checked almost every company on cheapflights.co.uk but none could offer the price they did. they offered me a great service and sent the tickets with in 24 hrs,we will book with them again and recommend to everyone… Read Full Review

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★★★★★

“best price and service”

Written on: 08/05/2012 by chengyan (0 reviews written)

I am a person hating waste money but booked a return tickets from this website after comparison with other websites.It offered me the best price of all more than 10 agencies.570from london to Xiamen,China.Not bad. And it goes very fast.Sr. Travel Consultant Rahul contributed a lot in the process.When I confirmed my details but suddenly find out that I need to change a date immediately, he said he will try to get my date change done free of cost.I know that nothing should be done for free,and… Read Full Review

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