BagsDirect.com - www.bagsdirect.com Reviews

Click here if this is your business
BagsDirect.com - www.bagsdirect.com
★★☆☆☆
2.3
33.0% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
BagsDirect.com - www.bagsdirect.com - Ask a question now

Media Gallery for BagsDirect.com - www.bagsdirect.com

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

“Do not buy there”

★☆☆☆☆

written by ColinO'Connor on 26/11/2019

My experience with this store is… My experience with this store is terrible. I bought a backpack on sale to 35 pounds. 5 days after they refund my money without notice. I tried to speak with them and they told me that that price was their mistake and the cancelled my order and if i want i can re order for 85 pounds!!. Not only they did not honour their won mistake,they were rude and they did not even offeer mi maybe some kind of discount for their own mistake. Dont botter on buying in this place,try in in different ones like luggagesuperstore that they have the sames prices and better costumer care.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Big saving.....”

★★★★★

written by JamyaWhite277 on 15/06/2016

I was looking round for a Samsonite bag for my holiday. I read they were the best so searched round for the best deal. I happened upon bagsdirect and they had a sale on. So i took the plunge. Saved £10 off the nearest price and came 2 days later. I was very happy with the whole process, so thankyou Bagsdirect!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Awful customer service ”

★☆☆☆☆

written by Rishi21 on 15/04/2016

I purchased from here because they offered next day delivery. I phoned the company twice to check that the parcel would be delivered next day, and was assured it would be. I received an email to say it had been despatched and would by delivered next day. The next day comes and I get a message from dpd to say they've made a mistake and the parcel won't be delivered that day. This caused me considerable hassle as I was flying out the next day and needed the bag for that trip, so I had to do a 3 hour round trip to buy the bag from a highstreet store. I phoned Bagsdirect and they didn't give a damn. Not their problem apparently. Well I'm afraid it is your responsibility as the seller, not the delivery company. That's what the law says. Every other company who I've ordered from, and I shop online a lot, has always refunded next day delivery charges if the delivery does not arrive next day. But Bagsdirect won't. So I had to stump up £6 next day delivery charges and I'm having to pay to return the parcel. Well done Bagsdirect, awful customer service. I won't be shopping with them again.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview