VIP Heathrow Ltd. - vipheathrow.co.uk

VIP Heathrow Ltd. - vipheathrow.co.uk

User reviews
5

Customer Service

4.8

Ease of booking

4

Location

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VIP Heathrow Ltd. - vipheathrow.co.uk

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VIP Heathrow Ltd. - vipheathrow.co.uk
4.6 276 user reviews
587%
44%
30%
20%
19%
5

Customer Service

4.8

Ease of booking

4

Location

4.6

Security

4.6

Value For Money

User Reviews

Gav1977
4

Ease of booking

4

Security

5

Value For Money

4

Location

5

Customer Service

Great service. Great value.

Used VIP Heathrow a few times now over the years. Service seems smoother than ever. I like it that the airport access fee is included in the price and I also have benefited from the customer loyalty scheme. Very competitive prices for professional service with friendly drivers. Very happy to recommend.
Gav1977
4

Ease of booking

5

Security

5

Value For Money

4

Location

5

Customer Service

Great service. Great value

Used a few times now and service seems to go more smoothly than ever. I like that the airport access fee is included in the price and also I have benefited from the customer loyalty scheme too. Very competitive prices and friendly drivers. Would definitely recommend.
JamesRR

Rude, Unprofessional And Unhelpful Operations Team

Unfortunately, our last experience with VIP Heathrow was very poor - the operations team on the day of departure were rude, unprofessional and unhelpful.

On our return trip it took well over an hour for our car to be returned...despite being told twice that the car was on it's way.

Also, the driver who collected and returned our car did not speak a word of English - hardly fills you with confidence when handing over the keys to your car.

ChrisG62
5

Ease of booking

5

Value For Money

No Worries

Choosing a meet'n'great service usually comes with an element of worry about whether the service provided will be all it claims to be. You'll find some horror stories in reviews for some other providers.

Not with VIP.

On both occasions we've used VIP the service has been great, just as promised and good value too.

petermurley
5

Ease of booking

5

Security

5

Value For Money

Simply The Best

As the late great Tina Turner said…Simply the best (and definitely) better than all the rest. Great drop off and collection. Friendly, swift and professional. No hesitation in recommending them at all.

Russ123456
5

Ease of booking

5

Value For Money

A Good Experience

A really good experience on both drop off and arrival. Competent and friendly staff there to greet us on time on drop off, and on arrival the car was waiting for us when we got to the car park. Did not think that the service was overly expensive and is definitely good value for money.

MsForeman
5

Ease of booking

5

Security

5

Value For Money

Great Service From Start To Finish

Good price. Easy to book. Accommodated a small change request pre-travel promptly. Actual airport service worked like clockwork (even when dealing with my mistake re: return terminal). Highly recommended. (I booked the VIP Gold Plus option).

MarcSmeed
5

Ease of booking

5

Security

5

Value For Money

Seamless

Seamless service as always. Arrived at Terminal 5 and was met on arrival. Swift handover and I was on my way. At pick-up the driver was super-friendly and again had me on way in short order.

Highly recommend this service. Great value for money!

EasyParking1
5

Ease of booking

5

Security

5

Value For Money

Easy Parking At Heathrow

Phone numbers are answered almost immediately.

Staff are very pleasant and efficient.

Prices are as good if not better than any other Meet and Greet operator at Heathrow.

What's not to like !!

HugoDring
5

Ease of booking

5

Security

5

Value For Money

Excellent Service

An excellent service and very well priced. No issues to report.

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