Stansted Airport, Crown Parking

Crown parking also operates under stansteadmeetandgreetparking.co.uk

do not use, they are very unprofessional. My car was returned to me covered in mud, damaged (dents and scratches) with 50+ miles on the clock (which they smarmily tell you is included in the T&Cs) -my own house is closer than a 50 mile round trip!! -The driver left the scene very fast after passing e my keys (they didn't even check ID on delivery of the car -i could have been anybody) -before even giving me the slightest chance of checking the vehicle.

the 'manager' is extremely rude and intimidating.

stanstead meet and greet parking review

stanstead meet and greet valet parking

stansteadmeetandgreetparking.co.uk

DO NOT USE

Easy to use website.

Good value for money.

Car collected and returned at the times I booked for.

Will be using them again as it is a very convenient service at a good price.

Like most reviewers here I agree that Crown Parking are rude, money grabbers. We booked online but needed to cancel the day after. We tried phoning them as we wanted to cancel with a human being to make sure got our money back, but they are such a tinpot bunch that they didn't answer the phone in 7 days of trying. Eventually I left a message for them and they called me back. They said that they had phone problems which is why they weren't picking up. Even though they admitted they had phone problems they charged me 50% cancellation penalty instead of the 25% in their T&Cs which is for cancelling within 48 hrs. They were completely unwaivering when I pointed out that I had been trying for days to cancel. AVOID THESE PEOPLE. Oh and by the way Meteor parking are about £30 cheaper over a ten day period.

I booked twelve day parking with Stansted Valet Parking via the internet - very efficient service. On arrival in the set down lane outside the terminal entrance and almost before I had taken my cases from my car, an attendant was there and booked my car in and I was away into the terminal building in just a few minutes.

On my return I phoned the Valet parking Office located in the short stay car park area and was given precise instructions on how to get to their office reception. An attendant returned my keys and took me to my car just yards away. As I drove away I noticed that my car had six more miles on the clock than when they parked it. Next time I will check the mileage before I leave the car park. Overall a bit pricey but valet parking saves a lot of hassle and I would use them again.

Very good. Never had a problem when using them. I have used Crown Parking 3 times now, and have never had any problems, everything went smoothly. There was nothing out of the ordinary in my booking - no late cancellations etc, so I have never had to test them in that way, but I will be booking with them again.

I made a same day booking for a five day period on their website. In error I put a start time of 1600 on the form. I noticed the mistake on the confirmation email and pointed out that I should have put 1700. They said that they had no slot at that time. As I could not make that time I cancelled. They refused to refund any money saying the terms and conditions allow them to keep all the money as the cancellation was within 48 hours of the booking. I argued that I had made a genuine mistake and noticed within 1/2 hour and the email confirmation advised that I had 24 hours grace to make corrections. This cut no ice and they refused a full or even partial refund despite phone calls and emails.

If you want better customer service go elsewhere. I certainly have.

The website is easy to use. We were met on time and the instructions of what to do and where we needed to go where very good. I would recommend it and I will definitely use them again.

My booking was cancelled and they informed me on e-mail which I did not see. I turned up at 4am and was told they could not help me. I had to park in short term or miss my flight and when I complained was told that they only need to give 12 hours notice.

I use Purple Parking meet and greet at Heathrow all the time for business, so was looking for something similar at a good price for a holiday from Stansted.

I have used Crown Parking in 2006 and 2007 for two trips and they have performed faultlessly. You have to be aware that with a smaller operation, there will be far fewer drivers operating at any one time, so it is crucial you turn up when you say you are when dropping the car off, you will not have the flexibility (or the cost!) of the larger firms such as Purple parking, so bear this in mind, leave plenty of time to get to Stansted and you will be absolutely fine with Crown Parking.

Quick and easy to book online. Very clear instrcutions of what to do and where to go. Lovely pleasant lady met us and explained what to do on return. A nice change from the bus drivers of pink elephant who cant even manage a smile. Will definitely be using again.