Gatwick, Pink Meet and Greet

Car was picked up promptly by casually dressed man (no suit) from pink meet and greet. Pickup was relatively painless and the car was cleaned as agreed and paid for.

3 weeks later - I get a letter from Tesco's in Gatwick saying that my car had been parked in their car park for over 4 hours!

Not exactly "secure" parking and not what I would expect.

I will not use this company again.

Don't use this company as they will use your car as a taxi and you will end up with an empty tank of petrol.

Do not use this company!

Also see this:

http://www.metro.co.uk/news/article.html?in_article_id=39009&in_page_id=34

http://www.thisismoney.co.uk/news/article.html?in_article_id=411881&in_page_id=2

I have just noticed on the Pink Meet and Greet website that they are no longer trading, I am glad I came across these other reviews, otherwise I would have turned up at the airport to have no parking arranged. Now I just need to see if I can get any money back from either them or my credit card company?

If they take the car and use it, is it covered by any insurance? What happens if it gets involved in an accident, as the owner, do I have any liability?

This is a terrible car park. They took our car out, which is a new BMW, damaged the vehicle and the expenses were worth £2500. Car was awfully dirty when returned. It is now almost a year and still haven't paid us. Could someone please help.

I also booked in January 2007, having been tempted by the low prices and thinking they were connected to Pink Elephant Parking, whom I've used before. I then read these reviews and an article in the Mail on Sunday saying that they are being investigated for dubious practises. I cancelled immediately by email and also called the phone number on the email, it was non-existent. After a week when they hadn't replied I sent another email. They have taken the £40 from my credit card, so I called my credit card company and they managed to put me through on the phone where a woman apologised and said someone would call me back the following day. Nobody called, so I called the number she had given me, it was a wrong number. I've registered my complaint with trading standards and my next step is to take it to the small claims court. Don't use this company!

They do not keep to agreed times, they are very poor.

I would never use this company ever again, I would rather walk to the airport!

Absolutely agree, the Pink Meet and Greet service is shameful.