Gatwick Parking Solutions - www.gatwickparkingsolution.co.uk

We booked them in May 2014. When we returned it took numerous phone calls for them to turn up only to be told our car had been towed away. They had used our car for their own benefit and it had been involved in a road accident collision. I am disabled and needed to get home. We are being pursued by the other party for insurance reasons.

Steer clear of this company, they are not legit.

DO NOT USE this company.

I returned from an over night long haul flight to collect my car and told them when I was in baggage reclaim that i'd landed. Ihey informed me my car would be ready in 20 minutes.

3 & 1/2 hours later with numerous angry calls from my husband and they finally admitted they had lost my car.

I was heavily pregnant and they knowingly left me sat in a cold car park whilst they repeatedly told me it was on it's way.

When it finally turned up they admitted that they use street parking around the Crawley area, so my car was left unattended on a random street for 10 nights!

They did promise a full refund but when we emailed and called repeatedly they didn't answer the phone or respond and we never received our £61.00 back.

Absolutely disgusting company and really Gatwick airport should do more to regulate these people who they allow to work from their premises.

We booked to use this company in July 2014 but have had an email stating they are going into administration. We have lost our money and their site is still active. Please avoid!!

This is the email we received.

Dear Sir / Madam,

It is with great regret it is to inform you that due to some serious

health issues with the company owner of Gatwick Parking Solution

Ltd,

and the Storage Space problems and Staffing problem, the company

will no

longer be able to provide the services as per agreed. It is more

likely

that the company will go into administration and so therefore we

would

like to request and inform all of the GPS customers to please read

below

carefully.

There are two options of how you can deal with the situation.

* You can either make a fresh booking elsewhere with any other Meet

&

Greet company which will charge you their full price as per their

current booking rate.

* OR Upon our request we have agreed with a company called Click

Park &

Fly who is operating in the same manner at Gatwick Airport which is

offering the same services. We have agreed with them to offer you

the

same service on a much discounted rate of 25% of your actual booking

price with GPS so to cover any inconvenience caused. For this

purpose

please log on to www.travelg.co.uk and make a fresh booking and

choose

Click ParknFly by entering the discounted code GPG25. This code is

only

validated on Click Park n Fly via TravelG.co.uk. Once the booking is

made you will receive the new booking confirmation email. You will

also

receive the full refund of your booking price from Paypal which you

paid

to book with GPS Ltd who will further invoice GPS Ltd for the same

amount.

We hope that you understand our situation and the way we have tried

to

serve you is the best we can think of rather than leaving the

customers

stranded at the airport.

Please acknowledge this email with a reply YES and if you want to

use

option two than please contact Click Park & Fly via

www.travelg.co.uk

for the 25% payment of the booking price.

Strictly For any inquiries regarding any of such matter please

contact

us via email only. The 24/7 number will NOT entertain any calls in

this

regard as limited staff is there and they are bound to airport

returns

only.

Your Faithfully

Gatwick Parking Solution Ltd

I booked this meet and greet company over the telephone over two weeks ago. After numerous calls and texts promising the confirmation i have still not received anything. The company took the money from my account on the same day! I have tried calling and emailing for the past two days and their phones are now switched off! Take from that what you will. I urge you unless you want to loose your money steer well clear!